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Business Systems Analyst III (Remote NC, AZ, TX, GA)

First Citizens Bank

Raleigh, North Carolina(remote)

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Banking Services, Business Solutions, Commercial Banking, Communication Skills, Compensation and Benefits, Continuous Improvement, Data Analysis, Data Collection, Documentation, Foreign Exchange (FX), High School Diploma, Identify Issues, Java Platform Enterprise Edition (Java EE/J2EE), Maintain Compliance, Operational Audit, Operational Support, Problem Solving Skills, Process Development, Project Planning, Reporting Skills, Requirements Management, System Test, Systems Administration/Management, Systems Analysis, Technical Support, Test Patterns, Test Plan/Schedule, User Interface/Experience (UI/UX), Wiki
LOCATION
Raleigh, North Carolina
POSTED
5 days ago
Overview:

This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group.

Responsibilities:

 

  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
  • Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensure compliance through testing and analysis.
  • Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
  • System Support - Provides expert technical support for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.
  • Documentation – Creates and maintains documentation of both requirements and system design.  Helps the team and works with architects to organize Wiki pages or similar catalogs of documentation.
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Qualifications:

Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support

 

Preferred Qualifications:

  • Experience working in commercial banking/foreign exchange preferred
  • Experience working with JIRA or similar tools to track requirements, stories, and testing progress
  • Experience with development, specifically in an Enterprise Java environment, is considered a plus
  • Experience working in a Scaled Agile / Enterprise Agile environment a plus

 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About the Company

F

First Citizens Bank

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. As the largest family-controlled bank in the United States, First Citizens is continuing a unique legacy of strength, stability, and long-term thinking that has spanned generations. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens also operates a nationwide direct bank and a network over 550 branches in 22 states. Industry specialists bring a depth of expertise that helps businesses and individuals meet their specific goals at every stage of their financial journey. First Citizens Bank brings together personal service and powerful tools to help customers do more with their money – and make more of their future.  

Looking for a career with CIT? CIT is now a division of First Citizens Bank.

First Citizens Bank. Forever First®

COMPANY SIZE
10,000 employees or more
INDUSTRY
Banking
EMPLOYEE BENEFITS
Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Life Insurance
FOUNDED
1898
WEBSITE
https://www.firstcitizens.com