Duration: 6+ months
Location: 100% Remote
Drive business systems analysis across commercial insurance platforms and account servicing workflows. Translate complex insurance processes into future-state designs, functional user stories, acceptance criteria, and data/integration requirements. Identify opportunities to simplify workflows and improve movement of client, account, policy, and document data across systems.
Requirements:- 10+ years of Business Systems Analysis experience.
- Commercial insurance domain expertise.
- Policy administration platform experience.
Responsibilities:- Conduct discovery sessions with business subject matter experts.
- Map current-state and future-state commercial insurance workflows.
- Translate business needs into functional user stories.
- Define acceptance criteria for system changes.
- Document data and integration requirements across systems.
- Identify process simplification opportunities across policy and account servicing workflows.
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