Overview:
The Business Systems Administrator is a core part of a growing performance and tooling team, serving as the subject matter expert on the operation and configuration of our UKG Pro Workforce Management (Dimensions) system. This hands-on contributor maintains internal IT workflows, manages software configurations, and collaborates cross-functionally to meet evolving business needs. Beyond core system administration, this role offers the opportunity to grow technically by designing low-code solutions, automating workflows, and manipulating data to support internal applications, dashboards, and reporting.
As a collaborative partner in rolling out new tools and process enhancements, they will translate user requirements into technical setups, balancing daily support with long-term automation projects. Technical aptitude, strong communication, and a desire to learn new technical solutions are key to success in this role.
Transdev is proud to offer:
Benefits include:
The above listed benefits are the Corporate office policy. Benefits vary by location.
Key Responsibilities:
Be the subject matter expert on the operation and configuration of our UKG Pro Workforce Management (timekeeping and scheduling) system.
Gather system changes needed by other teams, determine the best way to set them up, and keep the system organized.
Stay up to date with UKG updates, recommend new features to implement, and handle the rollout, including training the users.
Identify ways to improve or automate tasks within the system to make it easier for employees to use.
Administrate and maintain other internal IT setups, such as Google Workspace email accounts, groups, and access requests.
Work and communicate directly with the cross-functional teams that use these tools, including payroll, operations, finance, and HR.
Monitor, troubleshoot, and assign incoming system maintenance and support requests.
Provide regular tech support and first-level troubleshooting for users facing issues with our software tools.
Complete data analysis and build simple reports to help teams see operational trends and make business decisions.
Collaborate with the Product and Data team to plan, build, and deploy new internal tools and workflows, including assisting with technical development, low-code automations, and end-user rollouts.
Support internal dashboards and tracking applications, with the opportunity to grow technical skills outside of UKG by gathering user feedback, querying data, and using basic scripting to improve and automate workflows.
All other duties as assigned
Required Education and Experience:
Bachelor"s degree in a relevant field (e.g., Information Systems, Business, or Computer Science) or equivalent practical experience is preferred.
3+ years of experience maintaining software systems, with a strong focus on enterprise tools (specifically UKG Pro Workforce Management).
Experience pulling data and creating basic reports.
Familiarity with how different software tools connect and share data with one another.
Strong communication skills and the ability to explain technical fixes to non-technical users.
Experience implementing or maintaining SaaS tools preferred
Required Knowledge Skills and Abilities (KSAs):
Strong Google Workspace Proficiency (especially Google Sheets and Apps Script)
Ability to work independently to accomplish an extensive project roadmap.
Deep understanding of spreadsheet functions and formulas.
Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
Strong written and oral communication skills; excellent presentation skills.
Ability to organize and perform work efficiently; strong attention to details
Strong team mentality.
Ability to own either all, or part of a project or process.
Ability to write reports, business correspondence, and procedure manuals
Must maintain regular and acceptable attendance.
Travel up to 10% of the time
Ability to work in a fast-paced constantly evolving environment.
Physical Requirements:
Frequent standing, walking, sitting,
Use hands to finger; handle, or feel; and talk or hear;
Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Most work is accomplished indoors; and
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
Pre-Employment Requirements:
All Transdev employees must satisfactorily complete a pre-employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program.
Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.
Ability to qualify for an Autonomous Vehicle Tester (AVT) license in states and positions where it's required
If based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time as required by the USCIS.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please contact us.HR.TalentAcquisition@transdev.com
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Management
Job Type: Full Time
Req ID: 8486
Pay Group: A3F
Cost Center: 560
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.