Business System Analyst III

This role supports the Service Management Organization within a highly regulated industry, focusing on bridging business needs with technical ServiceNow solutions and enhancing service delivery processes. By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided.

IDR is seeking a Business System Analyst III to join one of our top clients for an opportunity in Denver or Minneapolis. This role supports the Service Management Organization within a highly regulated industry, focusing on bridging business needs with technical ServiceNow solutions and enhancing service delivery processes.

Position Overview for the Business System Analyst III:

• Support the Service Management Organization by acting as a liaison between business stakeholders and technical teams.
• Translate complex business requirements into functional solutions within the ServiceNow platform.
• Facilitate requirements sessions, develop user stories, and collaborate on process improvements.
• Assist in backlog management, Agile delivery, and change management activities.
• Support implementation, testing, and post-go-live support for ServiceNow projects.

Requirements for the Business System Analyst III:

• 10+ years of experience as a Business Analyst from highly regulated industries.
• Demonstrated experience with ServiceNow modules, particularly ITSM, Service Catalog, BCM, SecOps, SPM, HRSD, or Automation.
• Strong understanding of ITIL / IT Service Management processes.
• Proven ability to communicate effectively with stakeholders and technical teams.
• Experience working within Agile methodologies, including backlog management and governance.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $81/hr W2
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By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with “STOP” and "HELP" for help. To view our privacy policy, you may access it here (https://www.idr-inc.com/privacy-policy/).

PandoLogic. Keywords: Business Systems Analyst, Location: Denver, CO - 80218