Business Support Representative

Johnson Service Group (JSG) is seeking an experienced Business Support Representative for a 12-month contract opportunity supporting the largest public energy provider in the United States.

Business Support Representative

Location: Chattanooga, TN (On-Site)

Position Type: 12-Month Contract

Pay Rate: Up to $24.47/hour (W2)

Position Overview
Fully performs both standard and non-standard transactions in support of the Management Support Services job family. Selects, applies, and explains procedures and practices to identify and resolve discrepancies, research information sources, and document and coordinate results. Multi-functional support may include business planning, budget/accounting, facilities and equipment coordination, payroll operations, records management, procurement/materials management, events planning, legal/contractual services, workers’ compensation claims, and general office management.

Typical Duties & Responsibilities

• Perform a variety of day-to-day transactions independently within assigned functional area(s).
• Ensure proper classification, storage, retention, and disposal of organizational records.
• Serve as organizational representative/contact for office and personal communication equipment (copiers, fax machines, pagers, cellular phones, telecommunications equipment, etc.).
• Ensure and coordinate entry of required data/schedules into various information and business reporting systems.
• Format and retrieve standard and non-standard reports from various business systems.
• Identify and resolve discrepancies found in data used to make business decisions.
• Perform procurement and materials management functions as required by the organization, including following contractual agreements, requisitioning, and receiving goods and services.
• Serve as the coordination point for activities supporting the full range of work in assigned functional areas.
• Provide orientation or training in assigned functional areas.
• Coordinate assigned work activities for the first two levels of work as needed.

• Competence: Demonstrated competence at the Administrative Representative level.
• Technical Skills: Established experience in PC software applications.
• Systems Knowledge: General experience in plant/organization business systems, standards, and processes.
• Education: Degree, certification, or equivalent experience.