Business Specialist

Job Description

Business Specialist

| Hanoi, Hà Ni, th ôHo Chin Minh, H Chí Minh, thành ph [Sài Gòn]

Job Summary

• Serve as the primary liaison between the Domain, Technology and Business Product Owner
• Work with the business to analyse as-is business processes, elicit business requirements and produce documented and approved specifications for any new or change to technology applications and/or business processes
• Maximise the value being delivered by ensuring all features and stories are aligned to business value
• Works with the Product Owner to refine the backlog of the team through prioritisation, estimation and decision making.
• Work in close collaboration with the Product Owner, your peers in the BA team, Solution Architects, Solution Designers and the Scrum Team/s to refine and socialise detailed requirements through progressive elaboration sessions

Supports Developers, Engineers and UX designers in understanding the requirements so they can deliver on their commitments.

Key Responsibilities

Essential capabilities

• Ensures Accountability
• Collaboration
• Effective communication
• Customer Focus
• Decision Quality
• Plans and Aligns
• Situational Adaptability
• Cultivates Innovation
• Problem solving

Other capabilities

• Analysis and delivery experience within complex environments
• Develops and maintains a broad perspective; understands and considers issues in the context of overall market, customer, and business strategies
• Workshop and facilitation skills
• API design knowledge
• Run story elaborations, sprint planning sessions and other Agile ceremonies.

Skill Requirements

Experience

• Minimum 10 years experience as a Senior Digital Business Analyst
• In-depth understanding of Financial Products, processes and systems
• Extensive knowledge and experience in Customer Onboarding, AML and Fincrime.
• Creativity and simplifying complex processes and issues, problem solving and analysis
• Extensive experience working in an agile environment and familiarity with HCD techniques
• Ability to communicate a product vision to key stakeholders and teams, and working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.
• Master at leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.
• Ability to quickly understand the technical stack and grasp basic know-how of the systems that deliver your requirements.
• Ability to work closely with key stakeholders and build collaborative partnerships
• Proven analytical skills and evidence-based decision making
• Comfortable with ambiguity

Other Requirements

Apply now

Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.