Business Services Specialist

    Highlights

    Experience: Minimum two years of accounts payable experience, preferably in health care and exposure to general ledger accounting. Performance Requirements: Knowledge: Knowledge of accounting systems and the generally accepted accounting principles.

    Numbers & Facts

    LocationCharlotte, NC

    Description

    General Summary: A nonexempt position responsible for accounting functions and transactions.

    Essential Job Responsibilities:

    • Provide back-up support for Posters, Insurance Reps, Collectors, and Medical Records personnel within Business Services.
    • Maintain deposit spreadsheet for Posters, balancing to NextGen and MX Merchant.
    • Review incoming Patient Portal email.
    • Coordinate & balance satellite deposit logs, and the corresponding bank deposits.
    • Review report to ensure that onset dates have been included.
    • Handles incoming Bankruptcy notices.
    • Send incoming checks to lockbox.
    • Answer and distribute Business Office queue calls.
    • Check voicemail, forwarding as appropriate.
    • Accept patient credit card payments, entering in virtual terminal and NextGen.
    • Answer patient's questions on their account and/or statement.
    • Handle and monitor the Bank Deposit Log.
    • Patient address corrections.
    • Provide back-up for mail distribution.
    • Post Patient Portal payment batches.
    • Overtime may be required occasionally.
    • Other duties and projects as assigned.

    Education: High school diploma or equivalent. Some accounting courses preferred.

    Experience: Minimum two years of accounts payable experience, preferably in health care and exposure to general ledger accounting.

    Other Requirements: None

    Performance Requirements:

    Knowledge:

    • Knowledge of accounting systems and the generally accepted accounting principles.
    • Knowledge of basic mathematics.

    Skills:

    • Accurate data entry skills.
    • Good communication skills with both internal and external customers.
    • Good organization skills and keen attention to detail.

    Abilities:

    • Ability to examine documents for accuracy and completeness.
    • Ability to understand and interpret policies and regulations.

    Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

    Work Environment: Position is in a well-lighted office environment. Occasional evening and weekend work.

    Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder.

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