Business Services Servicing Manager-Chantilly Branch, Montgomery, AL

MAX Credit Union

  • Montgomery, Alabama
  • 30+ days ago

    Highlights

    Funds new loans and approved construction draws; manages payment posting, including manual corrections for rejected payments. • Works closely with legal counsel to facilitate closings, including ordering and reviewing title work, flood certifications, and environmental reports.

    Numbers & Facts

    LocationMontgomery, Alabama

    Description

    Essential Functions & Responsibilities:

    • Prepares, reviews, and ensures the accuracy and completeness of all commercial loan closing documentation.

    • Coordinates and processes loan packages for all newly approved and renewed loans, ensuring timely imaging and filing.

    • Works closely with legal counsel to facilitate closings, including ordering and reviewing title work, flood certifications, and environmental reports.

    • Ensures the proper execution of all loan documents and performs post-closing reviews for completeness and compliance.

    • Tracks and manages receipt of recorded documents such as mortgages, final title policies, and assignment of rents and leases.

    • Orders and manages commercial real estate appraisals and inspections as required.

    • Funds new loans and approved construction draws; manages payment posting, including manual corrections for rejected payments.

    • Oversees partial releases, ensuring accurate parcel identification and receipt of appropriate payoff amounts.

    • Monitors and tracks member insurance coverage, ensuring adequate protection on all collateralized loans.

    • Maintains active communication with members to resolve servicing inquiries and provide loan-related guidance as needed.

    • Opens business deposit accounts in coordination with the lending process when required.

    • Serves as department administrator for Laser Pro and FICS Commercial Servicer systems.

    • Maintains system updates, applies quarterly releases, and tests new features for operational readiness.

    • Adds, deletes, and trains system users, ensuring secure and appropriate access to servicing platforms.

    • Troubleshoots and resolves system integration issues in partnership with the IT Department.

    • Produces and distributes accurate monthly, quarterly, and annual reports on commercial loan activity.

    • Completes and distributes annual borrower tax forms (e.g., 1098), and submits IRS reports accordingly.

    • Manages compliance documentation for participation loans and ensures proper commitment delivery.

    • Balances general ledger accounts in coordination with the Accounting Department and maintains loan conversion schedules (e.g., construction to permanent).

    • Ensures timely mailing of payment and delinquency notices; generates and analyzes weekly past-due reports.

    • Attends industry conferences and training events to stay informed of regulatory changes and system upgrades.

    • Maintains a member first mindset. 

    • Upholds core values and builds team member and customer relationships.

    • Completes all training as required. 

    • Performs other duties as assigned.

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