| Location | Gary, IN |
| Job Type | Full-time |
| Salary | $60,000–$70,000 Per Year |
| Company Size | 51 - 200 |
| Headquarters | Gary, IN, US |
| Website | https://cwicorp.org |
The Business Consultant plays a key role in the success of the Business Services division of CWI. The focus is to improve employers' access to qualified workers and to increase employer awareness of available resources, including technical workforce development assistance. In this position, the Business Consultant meets with businesses, determines their talent needs, and then develops and presents proposals that position the value of our resources and services. The Business Consultant must secure commitments from the employer to pay for services or to expend resources we have available through grant funding. The services provided by this position to businesses are flexible and multi-faceted and are available to identify various outside partners that assist in building and brokering our regional workforce system.
DUTIES:
1. Industry Expertise & Intelligence:
o Serve as primary contact for industry and occupation intelligence and provide relevant employer insights.
o Prepare and present on the workforce ecosystem within the Northwest Indiana community.
2. Business Recruitment & Relationship Management:
o Recruit new businesses to engage with core program services.
o Build and maintain strong, ongoing relationships with businesses.
o Serve as trusted workforce advisor to industry partners, chambers, economic development, educational system, and other key stakeholders in Northwest Indiana.
o Actively market and promote business services to customers.
3. Workforce Needs & Solutions Implementation:
o Identify and address workforce needs within Northwest Indiana.
o Tailor solutions for businesses, ensuring effective execution and follow-up.
4. Sales & CRM Management:
o Track all sales and business activities in designated systems, ensuring data is updated weekly.
o Maintain an active pipeline of business prospects.
5. Employer Engagement:
o Meet with employers regularly to identify needs, develop solutions, and provide strategic support.
o Work with employers to ensure alignment with regional workforce goals.
o Build and nurture long-term business relationships.
6. Confidentiality & Reporting:
o Handle sensitive information with the utmost confidentiality.
o Reports on activities, progress, and outcomes as requested.
7. Continuous Improvement:
o Seek ways to improve business services processes and share insights for system improvements.
o Analyze industry cluster data to generate intelligence on strategic approach and prospecting.
8. Cross-Department Collaboration:
o Influence various teams to ensure coordinated efforts in employer recruitment, training programs, placement and retention of clients
o Responsible for collecting documentation from external constituents and prioritize within prescribed timelines.
9. Professional Development:
o Continually seek professional growth and development opportunities.
Bachelor's degree preferred.
Two years related experience and knowledge of employment, training or workforce development, preferred.
Show a friendly, enthusiastic, and positive attitude
Be honest and have integrity
Follow directions
Apply good listening skills
Maintain a safe working environment
Work well with others
Be on time
Recognize problems and find solutions
Manage time effectively
Respect diversity and work toward equity and inclusion in all projects
1. Utilizes a collaborative work and communication style to accomplish the strategic goals of CWI.
2. Demonstrate experience in solving practical problems in a timely manner and deal with a variety of variables in solving these problems.
3. Ability to utilize
o Microsoft Office Suite (Word, Excel, Outlook)
o Indiana Career Connect (and other government required systems)
o Zoom, Teams and other virtual platforms
4. Writes clearly and informatively, edits work for spelling and grammar, varies writing style and tone to meet needs, presents numerical data effectively, able to read and interpret written information.
5. Active listening skills to connect with clients and stay in the moment to ensure a clear understanding of employer needs.
6. Prioritize and plan work activities, use time efficiently, plan for additional resources, set goals &objectives, and develop realistic action plans.
7. Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, and develops innovative approaches and ideas.
8. Must be able to work independently to meet specific deadlines. Must be flexible and able to fill in when needed for optimum service delivery.
9. Assesses own strengths and weaknesses, pursues training and development opportunities, strives to continuously build knowledge and skills, shares expertise with others.
Our Region's Growth Depends on a Highly-Qualified Workforce
The Center of Workforce Innovations is a mission-driven, non-profit organization that provides cost effective solutions to meet the workforce-related needs of our customers.