Business Program Manager, Global Intern Experience & Innovation

Overview

Microsoft's Early in Profession organization is looking for a strategic, collaborative, and innovative Business Program Manager, Global Intern Experience & Innovation to help evolve Microsoft's global intern experience.

Microsoft's Intern Program plays an important role in developing future talent and creating meaningful connections between interns, their work, our culture, and our mission. As emerging technologies reshape how people learn, work, and build, we have an opportunity to evolve the internship experience to help early talent develop future-ready capabilities while creating a sense of community and belonging.

In this role, you will lead the design and execution of key elements of Microsoft's global intern experience, connecting community, belonging, innovation, and skill development across the intern lifecycle. You will own several high-impact intern experiences, including our annual Intern Celebration, while developing new opportunities for interns to experiment, build future-ready skills, form meaningful relationships, and make an impact through their work.

This role is ideal for someone who can connect strategy to execution, bring structure to ambiguity, build for global scale, and use data and insights to continuously improve programs. You will collaborate across Microsoft with business stakeholders, learning partners, managers, employees, regional teams, and program partners to deliver a cohesive and differentiated intern experience.

What success looks like

Success in this role means creating intern experiences that are relevant, connected, inclusive, and increasingly aligned to the capabilities Microsoft needs for the future.

You will help interns build meaningful relationships, develop future-ready skills, contribute through impactful work, and strengthen their connection to Microsoft. You will use evidence to understand what is working, identify where experiences need to evolve, and help the Intern Program continually improve while delivering effectively at global scale.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Design and evolve the global intern experience

• Translate broader talent priorities into scalable experiences that strengthen intern engagement, community, belonging, readiness, and connection to Microsoft.
• Own the program strategy, experience design, and continuous improvement of flagship intern experiences, including Intern Celebration and community-focused programming.
• Develop globally scalable approaches that create consistency where it matters while allowing for appropriate regional and cultural differences.
• Partner with regional teams, vendors, volunteers, and other delivery partners to enable high-quality execution at global scale.
• Develop and execute programs that strengthen community and belonging across Microsoft's global intern population and create opportunities for meaningful relationships with leaders and the broader Microsoft community.
• Design experiences that help interns experience Microsoft's culture and mission, feel valued for their contributions, and build connections that strengthen their overall internship experience.

Develop Frontier skills and innovation experiences

• Design experiences that expose interns to emerging technologies, experimentation, and evolving ways of working.
• Create opportunities for interns to apply learning through meaningful work, innovation experiences, collaboration, and problem solving.
• Test new experience approaches, evaluate their effectiveness, and make recommendations about what should be improved, scaled, or retired.
• Identify opportunities to connect meaningful project scope and individual ownership with skill development, innovation, and business needs across the broader intern experience.

Measure and demonstrate program impact

• Develop and maintain measurement approaches that assess intern experiences across areas including belonging, engagement, skill development, program effectiveness, and talent outcomes.
• Establish success measures for assigned programs and use quantitative and qualitative insights to evaluate impact.
• Analyze trends and identify gaps and opportunities across intern populations, experiences, and geographies.
• Translate insights into actionable recommendations for program improvements and future investment.
• Develop clear reporting and narratives that help stakeholders understand program performance, impact, and opportunities.

Lead through partnership and influence

• Build collaborative relationships across Early in Profession, Global Talent Acquisition, learning organizations, HR, business teams, regional partners, vendors, and other Microsoft stakeholders.
• Lead complex initiatives across organizational boundaries through influence, collaboration, and clear accountability.
• Create clarity in ambiguous environments and translate program objectives into actionable plans.
• Anticipate program risks and dependencies and work across teams to drive resolution.
• Promote experimentation, continuous learning, and an outcome-focused approach to program delivery.

Other

• Embody our culture and values

Qualifications

Required/minimum qualifications

• Bachelors Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
• OR equivalent experience.

Preferred Qualifications

• Experience managing complex programs involving multiple stakeholders, dependencies, and workstreams.
• Experience translating broader organizational priorities into program strategies, plans, and execution.
• Experience using data, feedback, and insights to evaluate program effectiveness and inform decisions.
• Demonstrated ability to collaborate and influence across organizational and functional boundaries.
• Experience designing or managing employee, intern, university, early-career, learning, community, or talent experiences.
• Experience delivering programs across multiple geographies, businesses, or audiences.
• Experience with community building, belonging, learning, employee engagement, or experience design.
• Experience developing measures of success, dashboards, reporting, or other approaches to evaluating program effectiveness.
• Experience with programs involving emerging technology, innovation, experimentation, or future-of-work capabilities.
• Experience launching new programs or significantly evolving existing programs.
• Experience managing detailed program operations, including budgets, complex logistics, timelines, dependencies, and execution plans.
• Demonstrated ability to navigate ambiguity and convert ideas into actionable, scalable programs.
• Written and verbal communication skills with the ability to communicate effectively across a range of audiences.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.