Business Program Director

Microsoft Corporation

Redmond, WA

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JOB DETAILS

SALARY

$130,900–$277,200 Per Year

SKILLS

Analysis Skills, Business Analysis, Business Model, Business Operations, Business Plan, CSS (Cascading Style Sheet), Channel Sales, Channel Strategies, Cloud Computing, Continuous Improvement, Detail Oriented, Distribution Channel, Ecosystems, Error Handling, Establish Priorities, Finance, Financial Planning, GCP (Good Clinical Practices), Identify Issues, Integrated Circuits (ICs), International Sales, Leadership, Maintain Compliance, Market Entry Strategy, Market Segmentation, Matrix Management, Microsoft Product Family, Multitasking, Onboarding, Operational Strategy, Organizational Skills, Partner Sales, Performance Metrics, Problem Solving Skills, Process Improvement, Process Management, Project/Program Management, Sales, Strategic Planning, Team Lead/Manager, Time Management

LOCATION

Redmond, WA

POSTED

11 days ago

**Overview** With a vision to "Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more," Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions-at scale! The Global Partner GTM, Programs, & Operations (GPO) organization within GCPS brings together the go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across all partner segments. The Channel Commerce Strategy & Enablement team is looking for a highly motivated Business Program Director to own and manage the strategy and execution of the Cloud Solutions Provider (CSP) authorization eligibility enforcement to grow the impact of this channel. This role works in partnership with the partner sales segments, program compliance, business operations, CSS, engineering, finance and business planning to determine the optimal onboarding and offboarding experience in support of the CSP authorization strategy, to be executed in accordance with program policies. This role also supports governance, prioritization, and partner and field readiness efforts to drive clarity, consistent execution, and alignment with program strategy. This Business Program Director role is vital to ensure we have a compliant and capable ecosystem of participating partners, attracting the best partners with highly valued services and solutions that are differentiated across the customers' end to end engagement lifecycle to meet our customers' evolving needs. It is also important for this role to improve the way partners work and engage with Microsoft by ensuring that we have a program that has clear eligibility requirements, friction free onboarding process and high accountability on delivering performance that meets program eligibility requirements. The Business Program Director will also be responsible for driving the business insights to achieve strong partner satisfaction, and implement program improvements as needed, to accelerate partner performance. As this role will work alongside many stakeholders, it will require a balance of leadership and influence skills to support the broader strategic and operational needs of the team. **Responsibilities** + Own program operations strategy and excellence?in partnership with?the partner sales segments, business operations, CSS, and engineering teams?to ensure?optimal?execution to?deliver?a?friction free onboarding and offboarding experience?to?participating partners.? + Close partnership with Business Planning, Compliance and CELA teams to ensure adherence and enforcement of program policies, and to support governance and exception handling as needed + Design strategies to support partner and field execution at scale, with readiness content, to continuously improve partners' understanding of authorization eligibility requirements. + Provide data teams with requirements for business insights that will be leveraged to monitor program health. Gather partner feedback, identify systemic issues and root causes, and drive improvements to address challenges and remove blockers and support successful execution. + Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture) **Qualifications** **Required/minimum qualifications** Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. **Additional or preferred qualifications** Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience. 7+ years in a partner-facing role, optimally dealing with a variety of audiences and partners with different business models (Distribution, SSPs, SIs, MSPs and ISVs), and a strong understanding of the cloud partner ecosystem. + Proven track record of designing and managing successful programs, including the ability to develop strategic business plans and oversee successful execution.? + Strong organizational,?planning and analytical experience, ability to analyze and interpret business performance measures. + Strong cross-group coordination across all levels, organizational and analytical skills, the ability to work independently and take initiative to drive projects forward, the ability to deal with ambiguity and provide structure for others.? + Strong?problem-solving?skills, attention to detail, an ability to work effectively under pressure and within short time constraints, resourcefulness and able to deal with ambiguity, prioritize while multi-tasking and maintain flexibility in the performance of the job responsibilities. Embracing change is essential.?? + Ensures?organizational?readiness for business demands and meets challenging timelines in a fast-paced environment.? + Executive Relations: The ability to interact confidently with senior leaders in a highly matrixed organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution. This includes the ability to confidently address difficult questions, handle pushback from a high-level audience, and maintain an executive demeanour while engaging in challenging or sometimes high-pressure situations Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900.00 - $277,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600.00 - $303,600.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)

About the Company

Microsoft Corporation

DO WHAT YOU LOVE
Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path.

Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed.

WHY MICROSOFT?
As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting.

We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference.

WE GET IT – YOU’RE MORE THAN YOUR JOB
Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it.

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COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1975

WEBSITE

http://www.microsoft.com