Business Process Transformation Analyst (AI Focus)

Job#: 3033295

Job Description:

Business Process Transformation Analyst (AI Focus)

Location: Jacksonville, FL (On-site)

Employment Type: Contract

Contract Duration: 12 Months

Role Overview

This role supports the Business Strategy and Transformation organizations Artificial Intelligence (AI) Strategy team. The position focuses on facilitating deep process discovery, documenting current state workflows, and partnering with stakeholders across operations, technology, and risk. The objective is to identify opportunities where AI, automation, or workflow changes can improve processes and functions within Wealth Management Operations.

Key Responsibilities

• Evaluate end-to-end processes, roles, and technology to understand current operational functions and identify areas where AI or other automation may add value.
• Facilitate working sessions with business and operations stakeholders to document current state processes and decision flows.
• Partner with cross-functional teams to understand business needs and drive the adoption of AI tools to enable process improvements.
• Question assumptions and surface inefficiencies by examining how work is performed versus how it is designed or documented.
• Enable opportunities to move forward by aligning with AI governance requirements and risk review processes.
• Support the shaping and documentation of opportunities, including contributions to business cases.

Required Qualifications

• Hands-on experience using artificial intelligence tools, with a practical understanding of how they can be applied within operational workflows.
• Strong process analysis skills, including the ability to break down complex workflows, roles, and decision points.
• Exceptional pattern recognition and critical thinking skills, with the ability to identify inconsistencies, anomalies, and inefficiencies.
• Creative and innovative mindset, able to explore alternative approaches and think differently about how work is performed.
• Proven ability to work independently, take ownership of deliverables, and operate effectively with minimal direction in fast-paced environments.
• Strong facilitation skills, including the ability to lead working sessions, extract information, challenge gaps, and surface hidden dependencies.

Preferred Qualifications

• Experience supporting operations functions or process management knowledge.
• Innovation and continuous improvement experience.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Employee Type:

Contract

Location:

Jacksonville, FL, US

Job Type:

Date Posted:

May 5, 2026

Pay Range:

$30 - $35 per hour

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