The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Client programs. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
Numbers & Facts
Location
AL
Description
Our Client, a Health Insurance company, is looking for a Business Process Mgmt Consultant for their Remote location.
Responsibilities:
40% Develop industry standard best practices for process management, innovation and continuous improvement across the enterprise
25% Develop framework to align process architecture with strategic business capabilities and govern linkages. Ensures that policies and procedures align with corporate vision
20% Develop core program framework, governance structure, tools and templates for delivering cross functional process improvement initiatives
15% Manage resources (change agents and champions) within a matrix environment to lead process improvement initiatives across the enterprise. Engage in training activities with change agents and champions to develop this capability and skill set across the enterprise.
Requirements:
Education Level: Bachelor's Degree
Business Management or related field
Experience:
10 years relevant business process specialization (i.e. business process management, consulting or other applicable business process transformation experience).
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Skill in analyzing and organizing technical data, Expert
Proficient in Microsoft Office programs., Advanced
Knowledge of web based applications and documentation tools., Expert
Excellent communication skills both written and verbal., Expert
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Client programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
Licenses/Certifications
Certified in Business Analysis -PMI Upon Hire Pref
CSSBB - Six Sigma Black Belt BPMI Certification Pref