Business Process Manager

Business Process Manager
Location: Onsite in Tucson, AZ
Pay Rate: $60–$70 per hour
Contract Length: 2 years with potential for extension and/or permanent placement

Position Overview

We are seeking an experienced, highly collaborative Business Process Manager (BPM) to join a Commercial Product Development Organization in an onsite capacity.

The ideal candidate will bring strong expertise in process mapping, Lean Six Sigma methodologies, and continuous improvement, along with exceptional communication skills and demonstrated experience partnering with non-technical business leaders.

This individual will play a key role in driving business process optimization, improving operational efficiency, and establishing a sustainable culture of continuous improvement across the commercial organization.

Job Details

• Develop and drive the Business Process Management (BPM) strategy for the Commercial Product Development Organization, including process mapping and change management frameworks.
• Establish and communicate the business process vision, providing strategic direction to advance Lean Six Sigma initiatives in alignment with organizational goals.
• Partner with non-technical business leaders and cross-functional teams to implement sustainable changes aligned with strategic commercial priorities.
• Lead large-scale Six Sigma business transformations across commercial and operational business areas.
• Build internal capabilities by training, mentoring, and empowering teams to adopt continuous improvement methodologies.
• Champion organizational change and promote a culture of innovation, collaboration, and operational excellence.
• Identify end-to-end process improvement opportunities and facilitate the design of new processes that enhance customer service, performance, accountability, and compliance.
• Drive process efficiencies and measurable commercial and financial improvements throughout the organization.
• Develop innovative solutions that improve financial performance, service delivery, employee satisfaction, and operational efficiency.
• Evaluate organizational performance, identify root causes of performance issues, and proactively remove barriers to achieving business objectives.
• Build strong relationships with business leaders and the broader leadership community to promote alignment, engagement, and operational transparency.
• Provide training, process mapping expertise, and continuous improvement guidance across technical and non-technical business units.
• Use data-driven insights to support strategic decisions and deliver measurable business value.
• Maintain detailed documentation of processes, workflows, and improvements using visual process maps.
• Prepare and present reports outlining efficiency gains, process improvements, and cost savings to senior executive leadership.

Required Qualifications

• Bachelor's degree in Life Sciences, Supply Chain Management, Business Administration, Engineering, Economics, or a related field.
• Lean Six Sigma Black Belt certification.
• 7+ years of progressively responsible experience developing and implementing successful continuous improvement programs.
• Demonstrated experience collaborating and communicating effectively with non-technical business leaders.
• Strong expertise in process mapping and cross-functional communication.

Preferred Qualifications

• Master's degree or MBA.
• Lean Six Sigma Master Black Belt certification.
• Experience working in a regulated industry, preferably within a Commercial Product Development environment.
• Demonstrated experience developing and implementing process improvements within a commercial organization.

Ideal Candidate Profile

The successful candidate will be a proactive, influential leader with a passion for continuous improvement and operational excellence. They will possess the ability to engage stakeholders at all levels, influence organizational change, and translate complex business processes into practical, measurable improvements.

Strong communication, collaboration, process mapping, and leadership skills are essential for success in this role.

At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:

• Medical Coverage – HDHP, PPO, and Surest plan options
• Minimum Essential Coverage (MEC)
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Employee Assistance Program (EAP)

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