Interact with clients to understand complex business requirements
· Create functional requirement and design for customizations
· Document existing process flows and develop future process flows
· Develop wireframes
· Develop user stories and acceptance criteria
· Assist in developing test scenarios and cases
· Participate and support rollout and training activities
· Interact with clients to understand complex business requirements
· Review developer proposed implementation and identify efficient designs
· Excellent written and oral English communication and presentation skills

Education and Professional Qualifications
• 4+ years’ experience gathering requirements and documenting business processes
• Strong teamwork and interpersonal skills

• Ability to develop effective working relationships with all levels of personnel
• Strong client-service orientation and focus
• Thorough attention to detail and a strong desire to deliver the highest quality solutions to CFSAs
• Experience across a variety of industries
Minimum Education/Certification Requirements:
• Bachelor’s degree in business administration, Information Technology or related field or equivalent experience