Business Process Analyst

Thermo Fisher Scientific

Pittsburgh, Pennsylvania
3 days ago

Highlights

Thorough understanding of Fisher Scientific operational processes across Global Portfolio Operations team; proficiency with internal systems, including Oracle PDH, Outsystems, Mainframe, AS/400 and Cognos. The Business Process Analyst, which is part of the Process & Analytics team, is responsible for supporting the implementation of new business solutions as well as the maintenance and optimization of existing solutions that support the Portfolio Operations teams.

Numbers & Facts

Location	Pittsburgh, Pennsylvania
Industry	All
Company Size	10,000 employees or more
Website	https://corporate.thermofisher.com/en/home.html

Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

How will you make an impact?

The Business Process Analyst, which is part of the Process & Analytics team, is responsible for supporting the implementation of new business solutions as well as the maintenance and optimization of existing solutions that support the Portfolio Operations teams. Specific tasks include but are not limited to supporting new data cleansing initiatives, troubleshooting existing processes or tools and generating department metrics.

What will you do?

Works with manager to develop and implement efficiencies, optimize existing processes based on user feedback, and introduce new opportunities for automation.
Support design, testing, implementation, and documentation of new automation tools
Partner with supported business teams to understand objectives, key performance indicators, operational challenges, and opportunities to improve business performance through analytics and process improvements
Provides technical support and handles troubleshooting on defined tools and applications within Portfolio Operations teams.
Identifies opportunities to improve data quality through data analysis and implements the appropriate measures to resolve
Develop and maintain reports, dashboards, and key performance indicators using SQL, Power BI, Databricks, Excel, and other analytical tools to support business performance visibility and decision-making.
Participate in the project intake and prioritization process by documenting business requests, providing effort estimates, maintaining project status, and communicating progress to stakeholders.
Prepares data extracts to support department-wide data cleansing initiatives.
Works with manager to support long term data governance needs, contingent upon new technologies.
Collaborate with business stakeholders and cross-functional teams to support system enhancements, user acceptance testing, and implementation of technical solutions.
Responsible for documentation and maintenance of technical processes to support SOP and Work Instructions, ensuring these documents are updated in the online Master Control Management system

How will you get here?

Education

BA/BS Degree in Information Systems / Computer Science or business-related discipline

Experience

3+ years of experience organizing, analyzing and reporting on product data
Thorough understanding of Fisher Scientific operational processes across Global Portfolio Operations team; proficiency with internal systems, including Oracle PDH, Outsystems, Mainframe, AS/400 and Cognos
Experience with data analysis and working with large datasets
Advanced knowledge of Microsoft Office products, specifically Excel and Access
Familiarity with SQL with demonstrated ability to quickly pick up new concepts related to database management tools
Must be detailed-oriented with proven ability to multi-task
Strong problem solving and troubleshooting abilities

Knowledge, Skills, Abilities

Ability to work independently to develop projects
Ability to analyze data and draw actionable conclusions from analysis
Ability to work under tight deadlines and demonstrate flexibility with priorities
Ability to distill high level objectives and strategic concepts into everyday business solutions and tools
Strong problem solving and time management skills
Service-oriented work ethic
Excellent verbal and written communication skills across a diverse range of colleagues

About Company

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications.

All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer.

If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer.