Business Process Analyst

Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls. 5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes.

Business Process Analyst
Hybrid – 1x per week in Detroit, MI
Pay Rate: $50/HR with 2 weeks PTO and contribution towards healthcare
W2 Contract

Engagement Description
Act as a hands-on bridge across Vendor Management, Procurement business stakeholders, analytics, technology, and change activities. The candidate should move between business analysis, process redesign, data/reporting, UAT, documentation, training, and practical AI/automation use cases rather than operate as a narrowly focused developer.

Expected Work

• Current/future-state process mapping
• Requirements and user stories
• Gap/root-cause analysis
• Control and risk documentation
• Data/KPI analysis
• Power BI/Excel reporting
• System/workflow requirements
• Test scenarios/UAT coordination
• SOPs/job aids
• Training/knowledge transfer
• Evaluation of responsible AI or automation opportunities

Top 3 Required Skills/Experience

1. Business/Systems Analysis & Process Transformation
   5+ years of business/systems analysis or process transformation experience, including requirements gathering, current/future-state process mapping, root-cause analysis, process redesign, technical documentation, UAT, and cross-functional implementation support for complex business processes.
2. Procurement & Vendor Management
   3+ years of procurement, vendor/supplier management, source-to-pay, contract lifecycle, or adjacent supply-chain experience. Strong preference for hands-on Oracle Cloud Procurement and/or CLM/vendor management platform experience and ability to translate VM needs into system and data requirements.
3. Analytics & AI-Enabled Process Improvement
   Demonstrated analytics and AI-enabled process improvement capability: advanced Excel plus Power BI or Tableau, KPI/reporting analysis, and practical use of enterprise generative AI tools such as Microsoft Copilot, ChatGPT, Claude, or Gemini with appropriate human review and data/privacy controls.

Required Skills/Experience

• Facilitate stakeholder interviews/workshops and convert needs into functional requirements, process maps, acceptance criteria, decision logs, RACI inputs, and implementation documentation.
• Support technology/transformation initiatives through design, integration/deployment readiness, testing, defect triage, UAT, change management, and post-implementation knowledge transfer.
• Strong process optimization skills: root-cause analysis, control-point identification, exception/handoff analysis, and measurable improvement recommendations.
• Working knowledge of supplier lifecycle activities including onboarding, risk/compliance, contract administration, supplier performance, data maintenance, monitoring, and issue resolution.
• Oracle Cloud or comparable enterprise procurement/ERP experience; understand dependencies across procurement, contracts, master data, requisition-to-pay, and reporting.
• Contract lifecycle management concepts/tools; document business rules, metadata, workflow requirements, alerts, approvals, and reporting needs.
• Advanced Excel and working proficiency in Power BI or Tableau; profile data, analyze trends, validate data quality, develop/refine KPIs, and translate analysis into recommendations.
• Practical generative AI and AI-enabled workflow experience, including validation, human-in-the-loop review, confidentiality, privacy, and responsible-use considerations.
• Assess risk and controls in redesigned/automated processes, including data privacy, cybersecurity, auditability, segregation of duties, and approval controls.
• Excellent written/verbal communication; produce executive summaries plus detailed SOPs, requirements, test scripts, job aids, and training materials.
• Work independently in ambiguity, manage multiple priorities, surface risks early, and collaborate with business SMEs, technology teams, suppliers, and leaders.
• Working understanding of cloud/SaaS concepts and integrations; deep cloud engineering expertise is not required.

Preferred Skills/Experience

• Healthcare payer, health insurance, or another highly regulated industry.
• AI/ML or generative-AI implementation in procurement, operations, contracting, supplier management, analytics, or knowledge management.
• Microsoft Power Platform (Power Automate/Power Apps) and/or UiPath/RPA.
• Modern procurement platforms such as Zip, Ironclad, Beeline, or comparable intake/orchestration, CLM, and contingent-labor solutions.
• Supplier-performance, operational KPI, procurement, contract, or risk dashboards in Power BI.