Business Operations Specialist (Financial Specialist II)

Business Operations Specialist (Financial Specialist II)

• 497001
• Edgewood
• Staff
• Full-time
• Closing at: Nov 11 2026 - 23:55 EST
• Gateway Community & Technical College

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Title: Business Operations Specialist (Financial Specialist II)

Salary: $38,961

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Discretionary Hybrid

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Edgewood Campus

Department: Business Operations

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Performs intermediate financial operational duties, primarily the billing and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.

Job Duties:

• Focuses on Business Office operations involving Student Financial Accounts.

• Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection.

• Recommends adjustments and escalates problems to other departments or to higher levels.

• Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.

• Cashiering, processing student payments.

• Post and tracks manual bookstore charges.

• Reconciles daily cash receipts and prepares bank deposits.

• Confirms closing reports and transaction from previous business day for accuracy.

• Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.

• All other duties as assigned.

Minimum Qualifications:

• Bachelor''s degree or equivalent and 2-4 years of relevant experience

• Excellent customer service and communication skills

• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.

• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.

• Excellent verbal and written communication skills.

• Proven ability to manage multiple priorities effectively and meet tight deadlines.

• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)

Preferred Qualifications:

• Experience handing cash and processing payments

• Knowledge of accounts receivable, invoicing, refunds

• Experience managing third-party contracts, employer-sponsored billing, or agency invoicing.

• Experience reconciling financial transactions and preparing deposits

• Understanding of bank deposit procedures and daily financial reconciliation processes.

• Previous experience in a community college setting

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.