We're looking for a Business Operations Manager to help our teams run better and grow faster. You'll lead cross-functional initiatives, define KPIs, build and optimize processes, and support go-to-market projects, working closely with Product, Data and business teams. This is a temporary role covering a parental leave, for a minimum of 6 months. This role reports to the Director of Business Operations.
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What will you do:
- Independently lead cross-company projects, ranging from short sprints to long, complex initiatives.
- Support managers from various teams in advancing their projects, identifying challenges, and devising solutions.
- Rapidly assess situations, identify problems, and establish effective relationships with stakeholders to ensure project success.
- Build strong networks across the organization, helping teams overcome obstacles and achieve their goals.
- Improve team and process productivity by designing and implementing new workflows and tools. Own definition, specifications, and at times - the build prototypes or solutions (Zapier/n8n, App scripts, reports, AI coding, etc.).
Requirements:
Minimum Qualifications:
- Proven experience managing diverse, complex projects involving multiple teams and stakeholders over extended periods.
- A track record of working across different companies and handling various types of projects.
Preferred Qualifications: While not mandatory to have all, the following experiences will strengthen your application:
- Designing, implementing, and monitoring KPIs or other metrics, from planning to execution and insights generation.
- Developing and optimizing processes, including defining requirements, analyzing issues, improving systems, and ensuring team adoption.
- Experience defining and building a solution: scoping the problem, designing the workflow/tool, shipping a v1, iterating with users.
- Working with product, development, and data teams on collaborative initiatives.
- Managing GTM (Go-To-Market) projects, including product launches, market analysis, entering new markets, and customer segmentation.
- Engaging with clients through project delivery, customer management, or sales.
- Improving productivity through the creation of tools, processes, methodologies or other creative ways
- Collaborating with global teams on a regular basis.
The salary band for this position ranges from $90,000-$120,000 and will be based on your experience and skill set.