Business Operations Assistant

Under the Vice Chancellor for Student Affairs Organization, the Business Operations Assistant provides proactive, high-quality, flexible and reliable support within a shared services model. Responsibilities include but are not limited to providing overarching support to the Financial and Administrative Manager for the Dean of Students in the areas of workflow management, ledger reconciliation, policy compliance and process improvement and providing back-up support to other shared services team members within the Dean of Students. Works under the direct supervision of the Financial and Administrative Manager for the AVC/Dean of Students and in close collaboration with the VCSA Budget Management Team to advance departmental and organizational strategic goals. The full salary range for the Business Operations Assistant will be $32.74 - $52.32 per hour. However, the expected pay scale for this position is up to $36.13 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. \n \nWorkflow Management: Extensive usage of Smartsheets to manage the workflow of subordinate shared services team members to ensure timely processing of financial and other transactions across the division. Coordinates with other divisional and departmental staff across all DOS units to assist with event planning details.Business Operations Support: Provide operational support to the Financial and Administrative Manager, and corresponding departments as follows: Assists in ensuring the accuracy and appropriateness of all budget and accounting transactions in consultation with the Financial and Administrative Manager. Maintains primary responsibility for Concur financial pre-approver role. Identifies and reviews problems that pertain to financial transactions that may need additional approval and ensures department heads are in consultation with the Dean of Students Leadership team when needed. Ensures implementation of recommended solutions and/or alternatives to these problems. Maintains Primary responsibility for ledger reconciliations across the division(s). May be assigned as Oracle Financials transactional approver, pre-approver, receiver and/or reconciler for departments across the organization in support of the Financial and Administrative Manager.Policy Compliance: Ensures adherence to all UCOP, Campus and Org best practices, policies, and compliance requirements in the areas of financial management and business operations. Assists the Financial and Administrative Manager in ensuring internal financial controls, internal office procedures, and physical security controls are in place. Monitoring and reporting to departmental Directors the unassigned and Concur Travel Expense Reports for all DOS units and facilitating the timely reconciliation of said reports. Continually monitors processes to identify opportunities for improvement and implement efficiencies.Back-up Financial Support: Provides back-up financial and student personnel transactional support for subordinate shared services team members during absences or peak workload periods.Other Duties as Assigned.\n \nSkills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Troubleshoot issues with tact and provide guidance within policy boundaries.Ability to use discretion and maintain all confidentiality.Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing.Solid organizational skills and ability to multi-task with demanding timeframes.Demonstrated knowledge of supervisory and personnel management skills and strategies to provide oversight of shared services team members, including experience with training and evaluating the performance of diverse team, providing day-to-day oversight.Knowledge of diversity, equity and inclusion including an understanding of the historical and social context of diversity, equity and inclusion, and of the intersections of identities including but not limited to: race, ethnicity, gender identity and expression, sexual orientation, religious, ability, immigration status, socio-economic status.Knowledge, sensitivity and understanding of the social, political, personal and cross-cultural needs, concerns and interests of students and people of intersecting identities in the campus community and thorough understanding of our respective mission, vision and values.Familiarity with environment of UC Riverside or comparable academic institution and relevant issues concerning students, staff, and faculty. Knowledge of UC Riverside academic environment and administrative policies and procedures.Working knowledge of common organization-specific and other computer application programs.\n \nSkills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Troubleshoot issues with tact and provide guidance within policy boundaries. Ability to use discretion and maintain all confidentiality. Solid communication and interpersonal skills to communicate effectively with all levels of staff, both verbally and in writing. Knowledge of diversity, equity and inclusion including an understanding of the historical and social context of diversity, equity and inclusion, and of the intersections of identities including but not limited to: race, ethnicity, gender identity and expression, sexual orientation, religious, ability, immigration status, socio-economic status. Demonstrated knowledge of supervisory and personnel management skills and strategies to provide oversight of shared services team members, including experience with training and evaluating the performance of diverse team, providing day-to-day oversight. Knowledge, sensitivity and understanding of the social, political, personal and cross-cultural needs, concerns and interests of students and people of intersecting identities in the campus community and thorough understanding of our respective mission, vision and values. Solid organizational skills and ability to multi-task with demanding timeframes.Familiarity with environment of UC Riverside or comparable academic institution and relevant issues concerning students, staff, and faculty. Knowledge of UC Riverside academic environment and administrative policies and procedures. Working knowledge of common organization-specific and other computer application programs.