Business Operations and Corporate Services - Operations Coordinator 1

Reporting to the Senior Manager, Learning Operations, you’ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support. The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect the client’s culture and inspire connection.

Learning & Development Operations Coordinator
Who You’ll Work With
This role sits within the client’s HR’s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you’ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.
Who We’re Looking For
The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect the client’s culture and inspire connection. The ideal individual is comfortable owning repeatable, day-to-day operational activities, ensuring a consistent and high-quality experience for learners and partners.
2+ years of experience in operations, event planning & coordination, or a related field
Bachelor’s degree in Learning & Development, Human Resources, or related field. Will accept any suitable combination of education, experience and training
Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work
Strong attention to detail and follow-through
Team player who builds & maintains trusted, productive working relationships with stakeholders & partners
What You’ll Work On
You’ll execute the day-to-day operations that bring the client’s learning programs to life. Your work ensures programs are delivered smoothly and consistently.
Coordinates and supports delivery of learning experiences
Coordinate event planning logistics, including room booking, catering requests, A/V needs, & room set up
Collects, validates, and maintains content and participant data in Workday Learning
Executes session communications to facilitators and participants through Campaign Monitor
Maintains accurate program data in Airtable
Monitors & responds to employee requests through ServiceNow
Resolves routine administrative issues & escalates risks appropriately
Supports finance and vendor administration activities, including invoicing & new purchase orders


EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”