Title: Tools & Capabilities Project Manager
About the Role
We are seeking an experienced Project Manager to drive the successful adoption
and implementation of marketing tools as a key operational platform within Global
Marketing organization. This role is responsible for leading large-scale
transformation initiatives, aligning stakeholders, managing implementation
roadmaps, and ensuring the solutions deliver measurable business value.
The ideal candidate combines strong project and program management expertise
with a solid understanding of broad marketing tool capabilities. While not responsible
for day-to-day configuration, this individual should be knowledgeable enough to
review solution designs, provide strategic direction, and partner effectively with
implementation leads who are responsible for technical configuration and platform
development.
This role requires exceptional communication, collaboration, and change
management skills, along with experience leading complex cross-functional
initiatives in a fast-paced environment.
Responsibilities
Lead and oversee the implementation and adoption of projects across Global
Marketing, ensuring alignment with business objectives, timelines, and
stakeholder expectations.
Partner closely with implementation leads to prioritize work, review proposed
configurations, and ensure solutions align with business needs and long-term
scalability objectives.
Drive project governance, including scope management, risk mitigation,
dependency tracking, milestone planning, and status reporting.
Own the end-to-end implementation process, coordinating activities across
business, operations, technology, and external partners as needed.
Build strong relationships with stakeholders at all levels, facilitating
decision-making, managing change impacts, and securing alignment
throughout implementation efforts.
Lead communication, training, and adoption strategies to ensure successful
user onboarding and sustained platform utilization.
Monitor implementation outcomes, identify opportunities for process
improvement, and drive continuous optimization of business workflows.
Serve as the primary point of contact for all assigned projects, ensuring
transparency, accountability, and cross-functional coordination.
Requirements
5-8 years of project management experience, ideally leading platforms and
capability workflows.
Strong background in managing large-scale transitions and projects, with a track record of successfully implementing new capabilities
Experience communicating and collaborating across functions and departments to drive change.
Excellent verbal and written communication skills, with an ability to convey complex ideas to various audiences and translate business requirements to actionable objectives.
Familiarity with Airtable operational environment is highly preferred.