Business Office Manager (BOM)

Lead with Purpose. Serve with Compassion. Build Something Meaningful.

Arcadia Senior Living

At Arcadia Senior Living, we believe senior living is more than providing care—it's about creating a community where every resident experiences Care, Purpose, and Happiness.

We're looking for an exceptional Business Office Manager who is more than an office manager. We need a leader who enjoys creating order, solving problems, supporting people, and making an impact behind the scenes that residents and families feel every day.

If you are highly organized, financially minded, enjoy leading others, and believe customer service should always come first, we would love to meet you.

Why You'll Love Working Here

At Arcadia, you won't just manage paperwork—you'll help families during one of the most important transitions of their lives.

You'll become a trusted member of our leadership team while helping ensure our community operates with excellence.

We offer:

• Competitive compensation
• Comprehensive benefits package
• IRA Retirement Plan with Company Match
• Paid Time Off
• Professional development opportunities
• Supportive leadership team
• Opportunity for advancement within a growing company
• A workplace built around our values of Care • Purpose • Happiness

What You'll Do

As our Business Office Manager, you'll oversee the business operations that keep our community running smoothly while providing exceptional service to residents, families, vendors, and employees.

Your responsibilities include:

• Managing Accounts Receivable and Accounts Payable
• Resident billing and financial record management
• Month-end close and financial reporting
• Payroll support and HR administrative functions
• Resident move-in paperwork and contract administration
• Maintaining compliance with company policies and regulatory requirements
• Supervising and coaching reception and administrative staff
• Managing office systems and business operations
• Partnering with the Executive Director on budgeting, collections, and operational planning
• Creating an organized, welcoming, and professional front office

What Makes You Successful

You are someone who:

Loves organization and attention to detail

Holds yourself accountable

Can manage multiple priorities without sacrificing quality

Communicates professionally and confidently

Builds positive relationships with residents, families, and coworkers

Takes ownership rather than waiting to be asked

Enjoys solving problems

Leads with kindness while maintaining high expectations

Qualifications

Required

• High School Diploma or GED
• Previous supervisory or management experience
• Strong computer skills including Microsoft Office
• Excellent communication and customer service skills

Preferred

• Associate or Bachelor's Degree in Business or related field
• Three or more years of senior living, healthcare, or property management experience
• Experience with Yardi, Heartland Payroll, or similar accounting/payroll software
• Experience with accounts receivable, collections, payroll, billing, and financial reporting

The Ideal Candidate

We're looking for someone who enjoys bringing structure to busy environments and understands that great business operations create great resident experiences.

You are:

• Professional
• Dependable
• Compassionate
• Financially savvy
• Service-oriented
• Organized
• A leader who enjoys developing people
• Someone who takes pride in getting the details right

About Arcadia Senior Living

Our mission is simple:

Care. Purpose. Happiness. Dignity

Everything we do begins with caring about and for people.

We believe seniors deserve dignity, meaningful relationships, exceptional service, and a place they're proud to call home.

Every team member plays an important role in making that happen.

If you're looking for more than just another office job—and want a career where your work truly matters—we'd love to hear from you.

Apply Today

Please submit:

• Resume
• Cover Letter (optional but encouraged)

Join a team where your leadership, professionalism, and compassion truly make a difference—every single day.