Business Office Insurance ClerkPosition: Insurance ClerkEmployment Type: Full-Time (36 hours per week)Location: Franklin General HospitalAbout UsAt Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care.We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities.Position SummaryFranklin General Hospital Business Office has a rare opportunity available! We are seeking a detail-oriented Insurance Clerk to join our team. This full-time position offers the opportunity to work in a friendly, upbeat office environment while enjoying a schedule that keeps your evenings, weekends, and holidays free.The Insurance Clerk is responsible for pursuing the billing and investigation of insurance claims, assisting with insurance-related processes, and supporting the overall success of the Business Office. This role is ideal for an individual who enjoys problem-solving, working with computers, working independently and also collaboratively with the Business Office team and providing professional customer service.Key ResponsibilitiesPursue and follow up on unpaid insurance claimsCommunicate with insurance companies regarding claim status and reimbursementsReview accounts for accuracy and identify billing issuesMaintain accurate records and documentationUtilize computer systems and software to manage claim activityCollecting insurance payments from patientsProvide professional telephone communication with insurance representatives and patients as neededAssist with a variety of Business Office functions and special projectsSupport team goals and departmental operationsQualificationsStrong computer skills requiredExcellent attention to detail and accuracyProfessional telephone and communication skillsAbility to work independently and as part of a teamStrong organizational and problem-solving abilitiesHealthcare or insurance billing experience preferredPositive attitude and willingness to learnWhy Join UsFriendly and supportive team environmentOpportunity to learn and grow within the healthcare revenue cycleMeaningful work supporting patient care and hospital operationsProfessional development opportunitiesComprehensive benefits package available for eligible employeesScheduleFull-Time: 36 hours per weekFour 9 hour days. Ask about the hours worked. We can adjust slightly to accomodate your life w kids, etc.Daytime hoursNo eveningsNo weekendsNo holidaysBenefits We Offer:IPERS (Iowa Public Employer Retirement System)Health, Dental, and Vision InsuranceFree Term Life Insurance & Free Long-Term DisabilityGenerous Paid Time Off (sick, vacation, holiday)FREE single membership to the Franklin Wellness CenterCompetitive wages!Apply TodayIf you're looking for a rewarding office position where you can grow your skills, work with a great team, and enjoy an excellent schedule, we encourage you to apply and join Franklin General Hospital's Business Office team!
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