Description

Business Office Director – Trustwell Living

Business Office Director

Trustwell Living

Trustwell Living is currently seeking a caring, optimistic, and reliable Business Office Director.

At Trustwell Living, we understand that employee performance is essential to providing optimal care for our residents. We offer a fun, safe, and caring work environment where purpose and positivity are valued. We strive to make a difference in the lives of those we serve by cultivating a team of passionate, driven individuals to achieve our mission of person-centered care.

Position Summary

Provides general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, welcoming guests to the community, directing calls to appropriate associates, mail distribution, flow of correspondence, entering accounting data, requisition of supplies, and additional clerical duties.

Position Responsibilities

• Receives, sorts, and forwards incoming mail. Maintains and routes publications.
• Manages the ordering, receiving, stocking, and distribution of community supplies.
• Manages Accounts Receivable, Billing, Accounts Payable, General Accounting, and Payroll for processing.
• Supports department managers with the recruitment of new employees.
• Conducts, completes, and documents all new employee orientation duties, including pre-hiring criminal history, registry, and reference checks. Ensures health benefits enrollment is completed when chosen by new employees, as needed.
• Coordinates with the community management team on employee scheduling and follow-up.
• Conducts marketing tours and collects initial inquiry information when requested. Assists with Lead Center input.
• May supervise assigned employees.
• Communication responsibilities include telephone, fax, visitor management, and handling of USPS, FedEx, and UPS packages, written correspondence distribution, and follow-up as required.

Employment Requirements

• Possession of strong computer and organizational skills. Organized, accurate, dependable, and keeps work space clean.
• Excellent verbal and written communication skills. Exceptional interpersonal communication skills with adequate and clear English speaking and writing ability.
• Interacts in a professional manner with residents, the public, and co-workers. Works cooperatively with management. Displays willingness to assist co-workers when the situation requires.
• Willingness to cross-train with other community positions.
• Ability to maintain strict resident and operational confidentiality.

Training and Experience

One or more years of office management experience, including AR, Billing, AP, Payroll functions, and computer skills, or an equivalent combination of education and experience. Supervision and management of personnel preferred.

Why Join Us?

At Trustwell, we believe in creating a work environment that fosters growth and satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. By joining our team, you'll become part of a community that values care and compassion toward its senior residents. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit.

Trustwell is an EEO employer. IND300

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.