Business Office Clerk

Overview: The Business Office Clerk is responsible for maintaining current, timely, and accurate patient accounts receivable to include billing, filing, recording payments and making other adjustments as necessary. Type memos, correspondence, billing forms, and other documents, and operate office equipment including postage meters, fax machines, computer systems, and printers.

Overview:

The Business Office Clerk is responsible for maintaining current, timely, and accurate patient accounts receivable to include billing, filing, recording payments and making other adjustments as necessary.

Responsibilities:

• Interview patients, relatives, or other responsible parties to determine payment arrangements and refer unusual cases to the immediate supervisor.
• Communicate with ancillary services to ensure appropriate charges are accurately applied to patient accounts.
• Post late charges, anesthesia/CRNA charges, payments, and adjustments to the appropriate patient accounts on a daily basis.
• Submit claims accurately to the appropriate payor and address within established policy and procedure timeframes.
• Perform cashier duties, including receipt of payments, issuance of receipts, collection of funds from other departments, and preparation of daily bank deposits.
• Maintain applicable files and records and prepare reports related to accounts receivable adjustments.
• Maintain required registers for Medicare, Medicaid, private insurance, Workers' Compensation, Central Collection Services, and other payors as required.
• Contact patients, physicians, insurance carriers, and other parties to obtain information necessary for accurate billing, insurance claims processing, and timely rebilling.
• Respond to inquiries regarding patient accounts and advise patients regarding insurance benefits in accordance with HIPAA guidelines.
• Coordinate with the Health Information Administrator to obtain required medical documentation prior to preparing and submitting claims.
• Assist with the preparation of advance deposit memoranda and recommended account write-offs as assigned.
• Prepare required reports and documentation as needed.
• Type memos, correspondence, billing forms, and other documents, and operate office equipment including postage meters, fax machines, computer systems, and printers.
• Prepare outgoing mail as assigned.
• Assist the Admissions department and other MPAS departments as needed.
• Perform other related duties as assigned.

 

 

Qualifications: