Business Office Assistant

Starting Wage: $25/hour

Are you detail-oriented, organized, and experienced with medical billing? Do you take pride in accuracy, timely submissions, and making sure everything adds up perfectly? If you enjoy working with numbers, insurance claims, and resident accounts in a stable, meaningful environment, this is a great opportunity to join our senior living community!

We're looking for a Medical Billing Specialist to manage and oversee all billing activities. This role is primarily focused on billing — ensuring accurate, compliant, and efficient processing of resident charges, insurance claims, and related financial tasks that support the smooth operation of our community.

What You'll Do:

• Handle the full cycle of medical billing processes, including preparing, submitting, and following up on insurance claims and resident billing statements.
• Perform clerical and accounting functions such as cash receipts, posting payments, and managing ancillary billing data.
• Assist with billing-related administrative tasks to support the Administrator, Director of Nursing, and Business Office Manager.
• Maintain accurate records and file documentation in accordance with federal, state, and local regulations as well as facility policies.
• Help document and track incidents/accidents when they impact billing or resident accounts.
• Build and maintain strong working relationships with inter-departmental teams to ensure billing information is accurate and complete.
• Ensure an adequate supply of office supplies and equipment is available to support daily billing operations.
• Participate in administrative studies and special projects related to billing and reimbursement as needed.
• Strictly maintain the confidentiality of all resident protected health information (PHI) and report any suspected violations promptly.
• Follow established policies for ergonomics, safety, and proper office procedures to prevent work-related injuries.

• High school diploma or GED (required)
• Strong experience in medical billing, claims processing, or healthcare revenue cycle (highly preferred)
• Proficiency in Excel and other billing/accounting software
• Ability to type at least 40 words per minute and comfortable using a 10-key calculator
• Knowledge of office machines and equipment (copier, scanner, fax, etc.)
• Excellent written and verbal communication skills — able to prepare reports, correspondence, and respond to questions from managers and staff
• Solid math skills, including working with fractions, percentages, ratios, and proportions
• Ability to solve practical problems and handle a variety of billing scenarios with limited standardization
• Understanding of healthcare regulations, including HIPAA, and a commitment to protecting resident confidentiality
• Previous experience in a long-term care, skilled nursing, or senior living setting is a big plus

This is primarily a desk-based role with prolonged use of a computer and office equipment. You should be able to sit, stand, walk, talk, hear, and occasionally lift up to 25 pounds. Reasonable accommodations will be made for individuals with disabilities.

Why Join Us?

In this billing-focused role, you'll play a critical part in keeping our community financially healthy so we can continue providing excellent care to our residents. You'll work in a supportive environment where accuracy and attention to detail are highly valued.

If you're a reliable, numbers-driven professional who enjoys medical billing and wants to contribute to a caring senior living team, we'd love to meet you!

Starting at $25/hour — Ready to bring your billing expertise to our team? Send us your resume today — we can't wait to hear from you!