Business Processes, Business Support, Change Management, Cross-Functional, Government, HIPAA (Health Insurance Portability and Accountability Act), Incident Response, Information Technology & Information Systems, Internet Application, Law Enforcement, Leadership, Product Requirements Document (PRD), Project/Program Management, Public Safety, Public/Media/Press/Analyst Relations, Reporting Dashboards, Team Lead/Manager, Time Management, U.S. National Institute of Standards and Technology (NIST), Vendor/Supplier Management
Job Summary: We are seeking a highly experienced
Strategic Communications & Change Management Lead to drive high-impact communication and change initiatives for critical IT programs within the public sector. This role is based
100% on-site in Tallahassee, FL and plays a key part in aligning communications across overlapping programs, agencies, and stakeholders, particularly in the
corrections, law enforcement, and public safety domains.
Key Responsibilities:- Develop and lead comprehensive communication strategies across all Client-led initiatives.
- Coordinate messaging across internal teams, contractors, agency leadership, and external legislative and public stakeholders.
- Create centralized communication frameworks to prevent information silos and ensure continuity across programs such as CIMS modernization, TRP, and PALM integration.
- Oversee change management efforts using frameworks like ADKAR or Prosci, ensuring consistent messaging during transitions.
- Design and execute communication plans supporting change initiatives, including stakeholder engagement and readiness activities.
- Manage crisis communications in response to incidents like system outages or compliance issues.
- Serve as the primary liaison for external agency communication, ensuring timely and accurate dissemination of updates, risks, and project milestones.
- Prepare executive dashboards, reports, and presentations tailored for diverse audiences, including lawmakers and the media.
- Ensure all communications comply with relevant standards, such as CJIS, NIST, and HIPAA.
- Lead inter-agency coordination, vendor management, and cross-functional team alignment to enable transparent and consistent communication flow.
Required Qualifications:- Availability to work 100% on-site in Tallahassee, FL.
- 10+ years of experience in strategic communications or project management.
- Strong background in government or public-sector IT environments.
- Deep knowledge of corrections, law enforcement, or public safety domains.
- Proven experience with change management methodologies ( ADKAR, Prosci).
- Crisis communications and public relations experience in high-stakes environments.
- Expertise in compliance frameworks ( CJIS, HIPAA, NIST).
- Ability to develop visual and written content tailored for a variety of audiences.
Preferred Qualifications:- Experience with business process mapping and requirements documentation.
- Ability to facilitate sessions with SMEs and business leadership.
- Understanding of web applications and their role in supporting business capabilities.
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Macpower Digital Assets Edge Private Limited