Business Intelligence Analyst

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Business Intelligence Analyst, reporting to the Director of Analytics, supports Nelnet Financial Services by collecting, analyzing, and presenting data that drives business operations and decision-making. The ideal candidate combines strong technical and analytical skills and is driven to increase efficiency and clarity through automation and utilizing all available tools. This position will work closely with other Business Intelligence Analysts to maintain and enhance existing dashboards and reports, while also offering an opportunity to work across teams, influence strategic initiatives, and develop innovative reporting solutions.

KEY RESPONSIBILITIES:

• Develop and Maintain Reports: Create, maintain, and enhance reports and dashboards using advanced reporting tools and technologies.
• Collaboration: Work closely with members of Nelnet Financial Services, Nelnet Bank, and other departments to gather requirements, understand business needs, and deliver effective reporting solutions.
• Automation: Implement automation solutions to streamline reporting processes and improve efficiency.
• Data Integrity: Ensure the accuracy and integrity of data by reconciling to alternate data sources when possible and assisting in efforts to clean up data when needed.
• Technical Expertise: Utilize SQL, Python, Power BI, Excel, and other tools to extract, manipulate, and visualize data.
• Continuous Improvement: Stay current with emerging tools and technologies, especially in AI, automation, and data visualization, to continuously improve reporting processes and analytical capabilities.
• Maintenance and Enhancement: Work closely with, and provide backup for, other Business Intelligence Analysts to maintain, enhance, and expand existing dashboards and reports in response to evolving business needs.
• Data Analysis: Perform detailed data analysis to identify trends, patterns, and insights that support strategic decision-making.
• Forecasting: Utilize historical data, both internally generated and from industry peers, to derive future performance assumptions.

Salary range for this role is: $70,000-$90,000

EDUCATION:

Bachelor's degree in statistics, mathematics, information management, business administration, accounting, finance, economics or related field is preferred, but applicable experience will also be considered.

REQUIRED SKILLS AND EXPERIENCE:

• 2-4 years of experience in business intelligence, financial reporting, data analysis, or a related role within the financial services industry.
• Demonstrated ability to approach ambiguous problems with curiosity and structured thinking, using AI and automation tools as accelerators while applying sound judgment to validate outputs.
• Experience working with SQL, Python, Power BI, Excel, and other data analysis and visualization tools.
• Excellent communication skills, both written and verbal, to effectively explain complex concepts.
• Capability to work independently or collaborate effectively as part of a group.
• Ability to take ownership of recurring issues, investigating root causes, improving data quality, and proposing sustainable solutions rather than workarounds.

HELPFUL SKILLS AND EXPERIENCE

• Experience with consumer or private student loan portfolios.
• Advanced Excel proficiency, including complex functions and VBA.
• Experience with financial analytics tools such as DV01 or Intex.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or TalentAcquisition@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring