Business Development Representative

Job Summary

The Business Development Representative will provide support and service for both the company and its customers. It is an exciting opportunity for a self-driven individual who will be responsible for promoting sales through our website to our Customer/Dealer network. Responsible for driving profitable sales growth by developing, maintaining and advancing accounts by regularly contacting customers. This position reports to the Director of Sales.

Essential Duties/Accountabilities

• Develop customer relationships by providing exceptional customer service with incoming customer communication.
• Assist in resolving customer relations problems with both dealers and end users.
• Seek out new business opportunities making outbound sales calls to new and existing customers. Identify trends, opportunities and threats to core business.
• Ensure assigned customers understand and know how to utilize our technologies and grow technology adoption and usage rates.
• Use sales and account management processes to consult with customers to increase their knowledge of our products and programs.
• Communicate effectively both externally and internally.
• Utilize Salesforce software to document and plan activities to include Calendar, Tasks and Events.
• Assess clients' needs, recommend, or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms.
• Develop sales presentations, proposals, or other materials to illustrate benefits from use of goods or services.
• Attend, when necessary, training classes to acquire the skills to meet our customers' needs and expectations and to keep abreast with technical developments and changes in product lines.
• Other duties assigned.