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Business Development Representative - State Farm Agent Team Member

Roxy Clifton - State Farm Agent

Fort Payne, AL(remote)

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JOB DETAILS
SKILLS
Business Development, Calendar Management, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Financial Services, Insurance, Interpersonal Skills, Long-Term Care, Marketing, Needs Assessment, Organizational Skills, Sales, Sales Pipeline, Sales Prospecting, Telemarketing, Training/Teaching, Work From Home
LOCATION
Fort Payne, AL
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Sales - General - Business Development Representative


About Our Agency


At Roxy Clifton State Farm, we help individuals and families protect what matters most through personalized insurance and financial service solutions. We are committed to serving our community with integrity, professionalism, and genuine care while building long-term relationships with our customers.


We believe in creating a positive, growth-oriented environment where hard work, accountability, and strong performance are recognized and rewarded.

We are open to candidates seeking in-office, hybrid, or fully remote work arrangements. Remote team members are expected to maintain a professional workspace, remain responsive during scheduled working hours, and actively participate in team communication and performance expectations.

Position Overview


We are seeking a motivated and professional Business Development Representative to support the continued growth of our agency.


This role focuses on outbound calling, lead follow-up, relationship building, and appointment setting. You will connect with prospective customers, identify potential insurance needs, and schedule appointments for licensed agents to review coverage options.


Success in this position comes from strong communication, consistency, professionalism, and the ability to build trust with customers.



Key Responsibilities


  • Make outbound calls to prospective customers and follow up on marketing leads 
  • Engage customers in professional and meaningful conversations to identify potential insurance needs 
  • Schedule appointments for licensed insurance agents 
  • Maintain accurate customer notes and activity records within the CRM system 
  • Support agency marketing efforts and community outreach initiatives 
  • Assist in maintaining a strong pipeline of opportunities for the sales team 
  • Contribute to weekly and monthly activity and appointment goals 
  • Provide a positive and professional customer experience on every interaction 

Qualifications


  • Strong communication and interpersonal skills 
  • Positive attitude and strong work ethic 
  • Comfortable making outbound calls and engaging with new people 
  • Organized, detail-oriented, and dependable 
  • Ability to work independently while contributing to a team environment 
  • Basic computer and CRM proficiency preferred 
  • Previous experience in customer service, telemarketing, sales, marketing, or outreach is preferred but not required 
  • Ability to remain motivated and professional in a performance-driven environment 
  • Licensed P&C and Life and Health

Benefits


  • Competitive hourly compensation + Commission 
  • Performance-based bonus opportunities 
  • Flexible work arrangement options (in-office, hybrid, or remote based on role fit and performance)
  • Training and ongoing development 
  • Opportunity for advancement within the agency 
  • Valuable experience in sales, customer relations, and the insurance industry
 


“In your application/resume, tell us why you would be good at helping grow our agency.”

Flexible work from home options available.

About the Company

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Roxy Clifton - State Farm Agent