Business Development Representative / Full Time Service BDR - Easton KIa

Service Department Business Development Representative / Customer Service Representative / Internet RepresentativeHertrich Family of Automobile Dealerships - Full-Time OpportunityAre you a motivated, customer-focused individual looking to grow with a reputable company? Key ResponsibilitiesHandle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups.

Income Ranges from Position is from $16 to $20 Hourly plus optional performance bonus by location.Address:7677 Ocean Gateway Easton, MD 21601 / Contact 302-648-JOBS (5627) with any questions.Service Department Business Development Representative / Customer Service Representative / Internet RepresentativeHertrich Family of Automobile Dealerships - Full-Time OpportunityAre you a motivated, customer-focused individual looking to grow with a reputable company? This could be the opportunity for you!Hertrich Kia of Easton is excited to announce our Brand-New, 14,000 square foot State-of-the-Art Kia Dealership!We are thrilled to offer you the opportunity to drive your automotive service career to the top at their new, customer-focused dealership! This exciting upgrade includes a spacious showroom, expanded inventory, and a 10-bay Service Shop - all designed to elevate the customer experience. A spacious showroom + huge overstocked inventory = more customers, more car sales, and more work for our shop!Why Hertrich?Family-owned and operated for over 60 years24 dealerships | 18 automotive brands and 15 Collision Centers across 4 statesIndustry leader with proven stability and growthStrong community involvement supporting 90+ local organizationsEntrepreneurial culture focused on performance and excellenceClear pathways into growth, success and career advancementWhat We Offer:Competitive income with performance opportunityMedical, Dental, Vision & Life InsuranceShort- and Long-Term Disability coveragePaid vacation, holidays, and personal/sick days401(k) with employer matchEmployee vehicle purchase discounts.Key ResponsibilitiesHandle inbound and outbound calls to support the Service Department, including appointment confirmations, service reminders, and follow-ups.Use Dealership Customer Relationship Management (CRM) tools to capture and follow up on service leads.Maintain accurate records of customer interactions and follow up as needed.Generate daily, weekly, and monthly reports as requested by management.Provide a friendly, professional, and high-energy experience on all calls to ensure customer satisfaction.Additional duties as assigned.Ideal CandidateHighly motivated with a strong desire to succeed.Excellent communication skills and ability to build rapport with customers.Comfortable with computer systems and internet use.Energetic, enthusiastic, and able to maintain a positive attitude.Organized with a strong attention to detail.Able to work flexible hours, including evenings and weekends.A self-starter with a customer-first mentality.High School Diploma or GED required.Join Our Team!If you're looking for a rewarding career in the automotive industry with opportunities for growth and development, apply today! We value diversity and are an equal-opportunity employer. Hertrich is committed to maintaining a drug-free workplace and providing an inclusive culture that fosters growth for all.

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