Business Development Representative

Modern Toyota of Boone has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all the tools you need to be successful. We are seeking a Client Care Specialist­ to work in our BDC department. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available.

Job Responsibilities:

• Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Assist customers with products and services sold at the dealership in order to present features and benefits to customers
• Follow through on customer leads and build relationships with clients to close sales
• Grow internet sales business and expand current customer base.

Benefits Include:

• Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD
• 401-k eligibility after one year
• Flexible Schedule
• Paid time off
• Paid Holidays
• Top-tier pay plan with competitive compensation ranging from 35-50K+ a year.

 and Monthly Bonus Opportunities

• Apply today!

Qualifications

- No Automotive Experience Necessary

- Must have a flexible schedule and be able to work some Saturdays within a 5-day work week

- Must be self-motivated and performance driven

- Must be able to attend training

-Excellent customer service and negotiation skills

-Strong written and verbal communication skills

-Highly organized with the ability to learn quickly

-Strong computer and typing skills

-Positive, can-do attitude

-Professional and personable demeanor

- Proven experience in sales

-High School Diploma or GED required.

- Auto sales preferred but not required

Responsibilities

• This customer service position will be responsible for handling Internet leads, inbound phone calls, and customer retention.
• Understands automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models.
• Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.
• Obtain customer information and keep accurate database.
• Maintain a dealership standard for response time.
• Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.
• Managing internet inquiries through dealership website and other online channels
• Setting up customer appointments for sales department
• Follow through on customer leads and build relationships with clients to close sales.
• Grow internet service business and expand current customer base.

Handle minor customer complaints and misunderstandings.

Must be available to work weekends, nights and holidays.