Description
The purpose of this team is to drive Commercial Strategy.
Candidate Requirements
The ideal candidate has 7–9 years of experience in employee engagement, internal communications, program management, business management, or a related field. They should have demonstrated experience in designing and executing engagement programs, events, or organizational communications, along with strong project management and executive communication skills. The candidate should be highly organized, creative, comfortable working independently, able to manage multiple initiatives, and effective at partnering across functions. Experience in organizational change, culture programs, or employee listening is preferred.
Summary
The main function of a Business Development Manager is to maintain vendor relationships, act as a business analyst for non-IT projects, or fill organizational roles above an administrative level but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.
Job Responsibilities
- Establish and maintain communication services across business units or from the project team to the organization.
- Maintain the storage and retrieval of all project communications data and business metrics.
- Review contracts, cost proposals, and contract supplements.
- Set up project and work breakdown structures.
- Establish and document business processes.
- Track project budgets and expenditures, monitor transaction controls, and costs against budgets.
- Predict potential budget overruns and offer solutions.
Skills
- Excellent verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
- Ability to work independently and manage time effectively.
- Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
- Ability to apply accounting and mathematical principles to work as needed.
- Ability to analyze business trends and project future revenues and expenses.
- Proficiency with computer applications, such as Word and Excel; Enterprise Application experience is a plus.
Education/Experience
- Bachelor's degree in business management, economics, finance, accounting, or a relevant field required.
- 10 years of experience required.
Typical Day in the Role
A typical day may include developing employee communications, organizational messaging, and executive content; planning all-hands meetings, leadership forums, team events, recognition programs, and community-building activities; and coordinating event logistics, vendors, production schedules, accessibility requirements, and follow-up. The role also involves partnering with leadership, HR, and communications stakeholders; maintaining SharePoint and communication resources; analyzing employee feedback; and managing engagement program milestones, budgets, risks, dependencies, and success measures.
Top 3 Must-Have Hard Skills & Years of Experience
- Employee engagement program development: Experience designing and executing employee engagement programs, team experiences, events, recognition efforts, or organizational initiatives.
- Internal and executive communications: Experience creating executive communications, organizational messaging, all-hands materials, editorial calendars, and multi-channel content.
- Program and event management: Experience managing concurrent programs, including plans, milestones, budgets, vendors, logistics, risks, dependencies, accessibility requirements, and success measures.