Business Development Executive - BPO

Key accountabilities and responsibilities include:

• Develop and execute plan to drive annual profitable revenue growth within your portfolio of TME accounts
  
• Responsible for the overall P&L for the portfolio of accounts – Bookings, Revenue, and Contribution margin
  
• Establish and develop long-term customer commitment through maintaining strong customer satisfaction and being seen by the client as a trusted advisor
  
• Develop positive relationships and regular contact with key client stakeholders at senior/board level to position Capgemini for large, sole-sourced deals
  
• Originate opportunities within existing and new buying centers by way of cold-calling, networking, social media, events and/or other sources
  
• Provide escalation point for the customer and collaborate with Client and internal Capgemini partners to deliver upon SLAs and value commitments
  
• Develop and qualify leads into pursuits and close pursuits
  
• Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions
  
• Lead and motivate sales pursuit teams
  
• Ability to work in a global organizational and service delivery environment
  
• Make significant contributions to the local team and the company sales culture
  
• Manage client expectations throughout the sales cycle and closing process
  
• Develop and manage a pipeline of qualified opportunities
  

 
Measures of Success:

• Meeting and exceeding annual bookings value target (>$20M)
  
• Compliance with the client's sales methodology and financial parameters
  
• Work as part of a team to negotiate new deals and commercials
  

Requirements

The ideal candidate: 

• Minimum of 15-years of experience in selling complex, outcome-based Business Process Outsourcing (BPO) services
  
• 7-8 years of experience serving clients in the Tech, Telecom & Media Sectors
  
• Experience in developing new sales opportunities for Services industry clients, supporting the formulation of solutions for sales proposals (including pricing, scope, and schedules) and closing large, complex, outcome-based deals through consultative/value sales methodologies
  
• Experience in a senior Business Development Executive /account executive role managing an account portfolio of $25-50M+
  
• A well-documented track record of achieving annual sales quotas of $15M-$20M
  
• Recent experience selling consulting services engagements of $500K-$5M
  
• Excellent oral and written communication skills and outstanding presentation skills
  
• Ability to work in a global organizational and service delivery environment
  
• Ability to work in a fast-paced, competitive sales culture
  
• Ability to travel as required
  
• High level of personal and professional integrity
  
• Excellent attention to detail
  
• Excellent time management skills
  

Benefits

• Flexible work
  
• Healthcare including dental, vision, mental health, and well-being programs
  
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  
• Paid time off and paid holidays
  
• Paid parental leave
  
• Family building benefits like adoption assistance, surrogacy, and others
  
• Social well-being benefits like subsidized back-up child/elder care and tutoring
  
• Mentoring, coaching and learning programs
  
• Employee Resource Groups