Business Development Agent

Rusty Wallace Chevrolet

Full-Time | $49,500–$70,000+ Potential | Performance-Based Bonuses | Career Growth Opportunity

Is This You?

You're probably tired of jobs that say "customer service" when they really mean chaos with no support.

You want steady pay, real bonus potential, and a team that actually follows through.

You want to help people, stay busy, and know your work matters every single day.

If you're sharp on the phone, fast with follow-up, and good at turning interest into action, keep reading.

Who We Are

At Rusty Wallace Chevrolet, we're committed to creating an exceptional experience for both our customers and our employees.

We're a family-oriented dealership built on integrity, accountability, teamwork, and genuine relationships.

We believe buying a vehicle shouldn't feel stressful, and we believe employees perform their best when they're supported, coached, and given opportunities to grow.

As a Business Development Agent, you'll be the first point of contact for prospective customers, helping them take the next step toward finding the right vehicle while delivering a professional, welcoming experience from the very first conversation.

What You'll Be Doing

You'll be responsible for:

• Responding promptly to customer inquiries by phone, text, email, and online channels
• Building rapport with prospective customers and identifying their vehicle needs
• Scheduling appointments for the sales team
• Following up consistently with new leads and previous inquiries
• Managing customer information accurately within the CRM
• Maintaining organized records of customer interactions and appointment status
• Communicating effectively with the sales team to ensure a seamless customer experience
• Meeting appointment-setting and performance goals while delivering outstanding customer service

Success in this role isn't about making high-pressure sales calls.

It's about building trust, providing timely communication, and creating a positive first impression that encourages customers to visit the dealership.

When you do it well, customers feel valued, appointments increase, and your performance is recognized.

Hours & Schedule

This is a full-time position.

• Flexible, weekend availability required
• Ongoing opportunities for training, advancement, and career growth

What You'll Earn

Expected Annual Earnings: $49,500–$70,000+

Compensation includes:

• Competitive base pay
• Performance-based bonus opportunities
• Income growth based on appointment-setting performance and results

The stronger your communication, organization, and customer follow-up, the greater your earning potential.

If you're coachable, motivated, and committed to continuous improvement, you'll have excellent opportunities to grow within the dealership.

Why Work With Us

When you join Rusty Wallace Chevrolet, you'll receive:

• Medical insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid holidays
• Paid personal time off
• Employee vehicle purchase program
• Employee discounts on vehicles, parts, and service
• Ongoing training and professional development
• Career advancement opportunities
• Supportive, family-oriented work environment

You'll work alongside a team that values ownership, accountability, integrity, and doing the right thing for every customer.

If you're willing to work hard, stay engaged, and continue learning, you'll have every opportunity to build a successful long-term career here.

Who We're Looking For

We're looking for someone who:

• Has excellent verbal and written communication skills
• Enjoys talking with people and building relationships
• Is organized and capable of managing multiple conversations throughout the day
• Is comfortable using CRM systems and multiple communication platforms
• Demonstrates strong follow-up and attention to detail
• Can handle objections professionally and confidently
• Thrives in a fast-paced, goal-oriented environment
• Works well independently and as part of a team
• Is dependable, accountable, and motivated to succeed
• Is customer-focused and committed to delivering an exceptional experience

This role is not a fit for someone who dislikes communicating with customers, struggles with organization, or isn't comfortable working in a fast-paced environment.

The Hiring Process

We move fast for the right candidates.

Every applicant receives a response.

1. Complete our online application and answer a few quick questions.
2. Participate in a phone screening with our hiring team.
3. Complete an assessment.
4. Meet with our hiring team for a 1-on-1 In-Person Interview.
5. Receive your offer.
6. Complete onboarding and join the Rusty Wallace Chevrolet team.

Top candidates can complete the process and be hired in as little as 10 days.

Apply Now

Great customer service professionals don't stay on the market for long.

If you're ready to build meaningful customer relationships, earn performance-based bonuses, and join a dealership that invests in your success, we'd love to meet you.

Apply today and start building the career you've been working toward.