Business Coach / Franchise Business Consultant

This is a remote position.

You are a great fit here if you have franchise field support experience, you understand what it takes to move performance metrics inside a service-provider model, and you are looking for a high-travel, high-impact role at the corporate level of a growing national franchise. If you can diagnose underperformance, build a plan with clear owners and deadlines, and hold franchisee partners accountable without direct authority - keep reading.

The Role

As a Franchise Business Coach at 4Ever Young Corporate, you will own performance coaching for an assigned franchisee portfolio across all lifecycle stages - new, developing, and mature locations. You will work directly with franchise owners and operators to improve the KPIs that matter: revenue growth, membership conversion and net gain, lead-to-prospect conversion, average ticket, and patient satisfaction. This is a field-forward role with significant travel - you will be in centers, not behind a desk.

What You’ll Do

• Coach franchisees using scorecards, structured check-ins, and documented follow-through - not vague guidance.
  
• Build and track action plans tied to measurable outcomes and clear deadlines - who owns what by when.
  
• Drive KPI improvement across revenue, membership, conversion, average ticket, and patient experience.
  
• Reinforce operating standards and required training protocols; improve system adoption across your portfolio.
  
• Travel for in-person center reviews, franchisee meetings, performance interventions, and new center openings and onsite training as needed.
  
• Partner with internal teams across Operations, Marketing, Training, and Development to remove blockers and align execution.
  
• Track and document progress in Zenoti, CRM, and Microsoft 365 (or comparable platforms).
  

KPIs You’ll Own

• Year-over-year revenue growth across portfolio
  
• Membership net gain and conversion rate
  
• Lead-to-prospect conversion
  
• Average ticket improvement
  
• Patient satisfaction and quality execution
  

Requirements

Must-Haves

• U.S.-based and within practical distance of a major airport.
  
• Able and willing to travel up to 70% on an ongoing basis.
  
• 2-3+ years in franchise field support and/or multi-unit service operations in a role such as Franchise Business Coach, Franchise Consultant, Franchise Operations Manager, Field Operations Manager, or Multi-Unit / Area / District / Regional Manager.
  
• Service-provider business experience required: med spa, wellness, aesthetics/beauty, healthcare services, or a membership-based service model.
  
• Proven KPI ownership: you can walk through baseline, action plan, execution, and results with specific numbers and timeframes.
  
• Comfortable influencing franchise owners without direct authority and holding partners accountable to commitments.
  

Preferred Experience

• Direct franchise experience and/or med spa and wellness operations experience.
  
• New location opening and launch readiness experience.
  
• Zenoti and CRM experience (or comparable platforms).
  
• Membership sales and conversion background.
  

Benefits

Compensation + Benefits

• $85,000-$95,000 base salary plus approximately 5% performance bonus.
  
• Competitive benefits package including medical, dental, vision, 401(k), paid time off, and paid holidays (per company policy).
  
• Travel expenses reimbursed per company policy; company card option may be available.
  
• Remote role with significant field exposure and a clear growth path within Corporate Operations.
  
• High-visibility position with direct exposure to corporate leadership and franchise performance outcomes.
  

About 4Ever Young

4Ever Young is a national anti-aging and wellness franchise with 100+ locations open or planned to open across the U.S. this year. The model combines advanced medical aesthetics with hormone optimization, IV therapy, and medical weight management under one roof. The Franchise Business Coach role sits at the corporate level and works directly with franchise owners to protect and grow the brand standard across the network.

Hiring Process

Apply alignM!NT Review Recruiter Screen Client Interview(s) Offer PLACEM!NT

EOE + AI Disclosure

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at

recruiting@placemint.agency