| Location | Frisco, TX (Remote) |
Are you the type of Business Central professional who enjoys solving day-to-day ERP challenges while also helping shape the future direction of systems, processes and digital operations?
An established organization in the Frisco, Texas area is seeking a Business Central Techno-Functional Analyst to serve as a key resource supporting, enhancing and extending Microsoft Dynamics 365 Business Central across the business. This role combines functional ERP expertise, business process analysis, user support, reporting, integrations and light-to-moderate technical capabilities.
This is an onsite position based in Frisco, TX. Candidates must currently reside within commuting distance of the Dallas-Fort Worth metroplex. Relocation assistance is not available.
What You'll Be Doing
Business Central Support & Administration
Serve as a primary Business Central resource for users across operational and financial functions
Troubleshoot and resolve issues involving transactions, posting, permissions, master data, configuration and process flows
Support users across sales, purchasing, finance, accounting, inventory planning and warehouse operations
Identify recurring issues, perform root cause analysis and recommend improvements
Help maintain system integrity through documentation, process discipline and change management
Drive standardization and optimization of business processes
System Enhancements & Technical Support
Assist with Business Central configuration, extensions and enhancements
Support testing and maintenance of upgrade-safe customizations
Create or modify pages, queries, reports, workflows and role centers
Partner with internal stakeholders and external development resources on enhancements and issue resolution
Participate in solution reviews, testing, documentation and release activities
Reporting, Integrations & Process Improvement
Support reporting requirements and reporting process improvements
Assist with data exports and controlled data sharing
Support integrations utilizing Business Central APIs, web services and middleware solutions
Identify opportunities to automate manual processes and improve operational efficiency
Requirements Gathering & Project Support
Gather and document business requirements
Translate business needs into functional specifications and actionable system changes
Participate in fit-gap analysis and solution design discussions
Coordinate user acceptance testing and deployment readiness activities
Develop training materials, user guides and supporting documentation
Required Experience
3+ years of Microsoft Dynamics NAV and/or Dynamics 365 Business Central experience (exceptional candidates with somewhat less experience may be considered)
Experience supporting Business Central in a techno-functional, functional analyst, systems analyst or ERP support capacity
Strong understanding of order-to-cash, procure-to-pay, record-to-report, inventory and warehouse processes
Experience troubleshooting production issues and supporting end users in a fast-paced ERP environment
Experience creating or modifying reports, workflows, pages, queries and related Business Central configurations
Familiarity with Business Central extension architecture and AL development concepts
Experience with APIs, OData, SOAP web services and integration methodologies
Strong analytical, communication and problem-solving skills
Preferred Qualifications
Bachelor's degree in Information Systems, Business, Accounting, Supply Chain or a related field preferred but not required
Experience supporting cloud-based Dynamics 365 Business Central environments
Exposure to reporting platforms, data warehousing initiatives and modern Microsoft technologies
Location Requirements
Must reside within commuting distance of Frisco, Texas
Dallas-Fort Worth area candidates only
Relocation assistance is not available
This is not a fully remote opportunity
Applicants requiring current or future visa sponsorship cannot be considered.