Business Analyst, WWGS Business and Customer Analytics

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Business Analysis, Business Intelligence, Business Strategy, Business impact analysis (BIA), Channel Strategies, Cross-Functional, Customer/Client Research, Customer/Consumer Behavior, Data Analysis, Data Modeling, Data Science, Finance, Grocery Stores, Leadership, Marketing, Mentoring, Metrics, Needs Assessment, Performance Metrics, Process Improvement, Product Pricing, Reporting Dashboards, Tableau
LOCATION
Austin, TX
POSTED
30+ days ago

Worldwide Grocery Stores (WWGS) is seeking an experienced analyst to join our Business and Customer Analytics team. This role will be responsible for generating business insights that lead to partner actions and strategy across the company.

In this role you will support analytics initiatives and provide comprehensive analysis for assigned and ad hoc requests. You will analyze and synthesize business and customer performance data using internal and external sources. Your insights will inform business decisions across multiple teams and contribute to goal achievement. You will partner on new analytics development and work collaboratively with other Analytics teams, Finance, Data Science, Marketing, and Business Intelligence Engineers to identify reporting needs and implement solutions for analytical process improvements.

Key job responsibilities

  • Provide strategic guidance by delivering data-driven, actionable insights that support leadership and key partner teams
  • Contribute to strategic discussions and generate business hypotheses
  • Analyze business impact levers (promotions, -price, product, customer, etc.) using 3rd party competitive landscape tools, customer behavior metrics, and data science models.
  • Own and drive analytical projects from definition through delivery by working across stakeholder teams as a key point of contact
  • Collaborate with business partners to identify gaps in analytical processes and reporting
  • Work with cross-functional partners to address gaps and influence decision making
  • Synthesize and communicate complex data and analyses through effective written documents and presentations
  • Mentor and develop more junior analysts by sharing analytics best practices and domain knowledge
  • Translate complex data and analyses to various levels within the organization to generate actionable insights.
  • Present information effectively and respond to questions in meetings involving various levels of leadership.
  • Be analytically curious by investigating the "why" behind various results
  • Build and maintain dashboards using tools such as QuickSight, Tableau, or similar platforms to enable self-service access to performance metrics.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles