Business Analyst

Temporary Job Request Number: IT - 1516 - Business Analyst

Contingent Worker Information
Position Title Business Analyst
NYPA Business Unit Information Technology & Cyber Security
Experience Level 2 (5-10 years)
Work Location White Plains Office
Anticipated Start Date Immediate
Duration of Assignment 12 month(s)
Project/Assignment Common App LEM projects
CWP Manager Christine.Prendergast@nypa.gov
Date of Posting 09/28/2026
Due Date 10/13/2026

Work Schedule

Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements.

CWPO Engagement Requirements

Candidates are REQUIRED to be local to Tri-State area and in W2 tax status as employee of Service Provider. Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days. If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked. Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required by all candidates during onboarding.

Submission Instructions

• Your email submissions must contain:
• The LEGAL name of candidate (no aliases, monikers, or nicknames)
• Job Broadcast number in your email subject header
• Visa work authorization, if applicable
• For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation.
• NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams.
• Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates.
• For all questions or concerns, please contact Christine Prendergast at Christine.Prendergast@nypa.gov or Markus Caruso at Markus.Caruso@nypa.gov.

Project Overview

This role will support Business Analysis activities for Common App program. The Common Application Program at NYPA focuses on assessing, procuring, and modernizing the enterprise application components and solutions. This includes upgrading end of life and end of support technologies, acquiring new capabilities, and ensuring continued alignment with organizational strategy. Projects under Common App. In addition, NYPA is expanding its AI Center of Excellence initiatives to responsibly integrate AI into organizational functions.

Job Functions & Responsibilities

The Contingent worker will be expected to deliver the following activities over the course of the engagement :

• a. Requirements Elicitation, Analysis, and Management
  • Facilitate sessions with stakeholders to gather business, functional, and non functional requirements.
  • Document requirements as BRDs, user stories, use cases, and acceptance criteria.
  • Maintain a requirements traceability matrix across all delivery phases.
  • Validate requirements with stakeholders and vendors for clarity and alignment.
  • Support ongoing refinement, prioritization and requirements change control.
• b. Business Process Analysis and Design
  • Identify process gaps, pain points, and improvement opportunities.
  • Design future state (TO BE) processes aligned with policies and operational goals.
  • Create process maps, swim lanes, and related models for stakeholder communication.
  • Collaborate with NYPA teams and vendors to ensure feasible, compliant designs.
• c. AI specific Requirements
  • Leverage AI for requirements definition, and provide expertise in guiding NYPA teams on using AI for business analysis
  • Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns.
  • Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
  • Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators.
  • Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs.
  • Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning.
  • UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios.
  • Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time
• d. Business Change Impact Assessment and Stakeholder Engagement
  • Identify impacted stakeholders and assess needs and change impacts.
  • Support business readiness and cutover planning.
• e. Backlog Management and Azure DevOps
  • Maintain and refine requirements and user stories in Azure DevOps.
  • Ensure items have clear acceptance criteria and prioritization.
  • Support sprint planning, refinement, and reviews.
  • Track BA artifacts and align with testing and defect management.
  • Coordinate with teams to keep documentation current.
• f. Documentation, Training, and Knowledge Transfer
  • Develop and maintain BRDs, functional specs, process maps, and procedure documents.
  • Provide input for training materials and job aids.
  • Conduct or support stakeholder walkthroughs of new processes and capabilities.

Skills

Demonstrated experience as a business analyst in software implementations or deployments. Proficient in programming languages such as Java, C++/C, and Oracle database. Expertise in Excel including macros A deep understanding of technical concepts, principles, and terminology. Knowledge and expertise in AI usage in Business analysis Extensive experience in data profiling, analysis, and querying. Experience working on data integration projects. Extensive experience in developing detailed functional and technical requirements. Knowledge of data science concepts, data products and extensive experience in gathering data requirements. Experience working within the Agile framework and employing DevOps (Azure DevOps preferred). Excellent analytical, critical thinking, and problem-solving abilities. Familiar with automated testing tools. Ability to work effectively in a team environment with both employees and consultants. Strong communication skills across various levels of technical and business teams. Proven management and organizational skills. Strong adaptability and capacity to work in fast-paced environments.

Education & Certifications

BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience. 5+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration. Programming experience. Any of the following BA certifications is a plus: - IIBA Entry Certificate in Business Analysis (ECBA) - IIBA Certification of Competency in Business Analysis (CCBA) - IIBA Certified Business Analysis Professional (CBAP) - IIBA Agile Analysis Certification (AAC) - IQBBA Certified Foundation Level Business Analyst (CFLBA) - IREB Certified Professional for Requirements Engineering (CPRE) - PMI-Professional in Business Analysis (PBA) Certification Certifications in Agile, DevOps, or programming languages, Data Management are a plus.