Business Analyst

Role Overview

We are looking for a Business Analyst with strong experience in Identity & Access Management (IAM), Role-Based Access Control (RBAC), user onboarding, and access administration. The candidate will translate business needs into precise, testable, AI-ready specifications and work closely with Product Owners, SMEs, developers, and AI-assisted engineering teams.

Key Responsibilities

• Lead backlog refinement with Product Owners and SMEs.
• Create user stories with Given/When/Then acceptance criteria.
• Develop structured, implementation-ready specifications covering context, business rules, edge cases, examples, and sample data.
• Define role/permission matrices and user lifecycle rules, including onboarding, delegation, and deactivation.
• Document agency/user setup, system configuration, and access-management requirements.
• Use AI tools to draft and refine requirements, decision tables, and test scenarios, validating all outputs against policies and SME input.
• Maintain traceability between requirements, user stories, test cases, and defects in Azure DevOps.
• Support UAT, acceptance testing, and role/permission regression testing.
• Model business processes using BPMN and decision tables.
• Ensure prompts and AI-assisted workflows do not expose sensitive information.

Mandatory Skills

• 5+ years of Business Analysis experience
• Strong requirements engineering and user-story writing.
• Given/When/Then acceptance criteria.
• IAM, RBAC, user provisioning, onboarding, or access administration experience.
• Azure DevOps for backlog management and requirements traceability.
• Experience documenting business rules, edge cases, workflows, and permissions.
• 1+ year of hands-on AI-assisted delivery, beyond basic grammar correction or summarization.
• Strong stakeholder management, analytical thinking, and communication skills.

Preferred Skills

• BPMN/process modeling and decision tables.
• Functional understanding of APIs and data models.
• Low-code delivery exposure, particularly OutSystems.
• Experience with enterprise, public-sector, or procurement systems.
• Tools such as ChatGPT, Claude, Microsoft Copilot, or OutSystems Mentor.