Business Analyst/Warehouse Consultant; RF-SMART for NetSuite US East Office (Jacksonville, FL) We exist to transform our customers and change lives.
Summary:
The BA/Warehouse Consultant will be responsible for the design, training, configuration, testing and supporting the post implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant leads the Post Go Live effort directly for customers.
Essential Duties and Responsibilities: - Deliver detailed warehouse data collection solutions using RF-SMART for the NetSuite ERP application
- Areas of concentration will be receiving, inventory control, picking and light production
- Assist customer with application design, setup, testing and training
- Advise customers on best practices in the areas of warehouse setup, receiving and shipping
- Be the main point of contact for key customers
- Work effectively with staff members and executives at all levels within customer organizations
- Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions
- Communicate suggested enhancements to development team
- Install and test customer approved enhancements made to the base application
- Troubleshoot and address reported issues from Customers either through NetSuite ERP or through the RF-SMART data collection software
- Monitor shared email address and take action on Customer requests
Education and Experience: - Bachelor degree in a supply chain related discipline or equivalent work experience
- Warehouse operational experience desirable
- Working knowledge of an ERP supply chain or warehouse management software solution desirable
- Experience with NetSuite would be an advantage
- Based in Jacksonville, FL or Highlands Ranch, CO
- Good written and verbal communication skills
- Excellent presentation skills (Web Demo experience desirable)
- Ability to setup data in the NetSuite ERP for testing of the RF-SMART data collection system
- Self-motivated with ability to work on multiple projects independently
- Occasional travel may be required up to 30%
Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status) General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.
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