Business Analyst- Telecom

The Evolvers Group

  • Pontiac, MI
  • 3 days ago
  • Full-time

Highlights

BSA duties will also include data analysis, design solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables. Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
The Evolvers Group

Numbers & Facts

LocationPontiac, MI
Job TypeFull-time
IndustryComputer/IT Services
Year Founded2001
HeadquartersFlower Mound, Texas, US
Websitehttp://www.evolversgroup.com/

Description

Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties will also include data analysis, design solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables

Job Responsibilities

BSA duties will also include data analysis, design solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables

Qualifications

Strong experience using M365 Productivity Suite 
Data analytics experience 
Experience with Contracts and Request for Proposals a plus 
Webex Calling Platform or Telecommunications Expense Management experience a plus 
Experience with Service Now Integrations (Asset Management, Inventory Management, CMDB discovery) a plus 
Environment: Service Now, Webex Calling, Microsoft 365, Clarity, Imagicle, OKTA

Skills

  • Microsoft Office
  • Asset Management
  • Data Analysis
  • Request for Proposals (RFP)
  • WebEx
  • Telecommunications
  • ServiceNow
  • Okta
  • Inventory Management
  • CMDB discovery

About Company

The Evolvers Group is a Dallas/Ft. Worth based consulting and contracting firm, spun-off in 2001, to provide contract resources to augment client staff, with the philosophy that, "the foundation of everything good is good people". Therefore, our investment in human resources is two-fold: first, our main investment is in our recruiting staff and the technical core team that supports recruiting, which in turn empowers them to hire the best talent for our clients. Our Staff is dedicated to working closely with our clients to establish close working relationships that foster open communication and understanding of their needs.

IT Staffing: The Evolvers Group has extensive public sector (Federal, State and Local) and private sector experience and has been providing IT consulting and Staff Augmentation services to State of Texas agencies through the DIR ITSAC (Department of Information Resources IT Staff Augmentation Contract) since 2006. We have also been providing consulting services via the DBITS (Deliverables-based IT Services) contract since 2013.

General Staffing: Evolvers is also a staffing vendor for General - Non-Technical office/clerical, administrative support, and light industrial positions for temporary and contract-hire. 

Healthcare Staffing:  Evolvers has its own healthcare practice made of a team that consists of Public Health Specialists, Medical Doctors, Certified Nurse Practitioners, Registered Nurses, Licensed Vocational Nurses, Pharmacist In Charge, Radiologists, Phlebotomists, Certified Medical Assistants, Research Scientists, Technicians, Case Workers, Analysts, Investigators, Medical Writers, and administrative staff.

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