| Location | Chelsea, MA |
One of the key agencies within A&F is the Department of Revenue (DOR). DOR manages Commonwealth taxes and child support, and their mission is to gain full compliance with the tax, child support and municipal finance laws of the Commonwealth. The Executive Office for Administration & Finance IT (A&F IT) is a unit under the Executive Office for Administration & Finance (A&F) supporting IT systems and applications for 15 various A&F agencies.
DOR will be migrating all files stored on network file shares to SharePoint. A&F IT has an immediate need for a SharePoint Business Analyst contract position to scope the business and application impact of migrating these files to OneDrive and SharePoint. The Business Analyst must determine the SharePoint models that will meet the business and functional needs of DOR.
This engagement is estimated to be 12 months.
Responsibilities:
Provide clear, concise, and thorough analysis in the appropriate format (e.g., use cases, application inventories, application functions that access network drives, and SharePoint models) which will be easily integrated across all DOR business units
Analyze network shares, security groups and user permissions
Read and understand project artifacts prior to conducting business unit interviews
Publish interview topics and questions prior to each interview
Conduct structured interviews of subject matter experts from each DOR and A&F IT business unit to identify current processes and use cases of user network drives and shared network drives
Document all subject matter interviews, get feedback, and compile a set of relevant requirements and business processes
Schedule and conduct requirements reviews, design and status meetings with other project team members
Participate in reviews of the proposed use cases and requirements with the project team, explain the functionality, highlight problem areas, gather feedback, revise the design artifacts as necessary, and obtain approval of the use cases and requirements.
Create and maintain all required artifacts in a SharePoint site
Participate in the development of SharePoint proposed solutions and a rationale for each solution
Propose high level SharePoint security group model and coordinate with the CISO office
Client and document applications that are accessing network shares (read and write). Document staff use cases for this information
Assist with the development of an enterprise architecture of the SharePoint sites used for file storage
Review and update the SharePoint governance documents
Participate in senior management briefings on the findings and recommendations of SharePoint models
Utilize Jira to document user stories, use cases and tasks
Job Skills & Qualifications
Required: Minimum of 5 years as a business analyst with the following experience:
Possess a comprehensive understanding of Microsoft 365 SharePoint Online with demonstrable hands-on experience
Must have at least 2 years SharePoint experience in an enterprise environment
Must have experience with migrations of network shared files to SharePoint
Possess the analytical, information processing and technical skills required to perform duties in the system analysis, business analysis, and business process modeling disciplines at an advanced level
Three to five years experience in business requirements gathering, development and documentation
Three to five years experience in development and maintenance of design artifacts such as use cases, business process models, requirements documents, and SharePoint models
Excellent analytical and problem-solving skills
Excellent written and verbal communication skills with the ability to communicate at all levels of the organization
Excellent documentation skills and effective written communication skills
Proven ability to identify and formalize business needs, convert them into use cases and requirements
Recognized customer skills
Ability to set priorities and to perform tasks in a fast-paced environment
Extensive background in a collaborative, team-run environment
Good judgment and discretion in dealing with sensitive situations
Excellent interpersonal and oral/written communication skills
Excellent listening skills
Visio and PowerPoint expertise
Bachelor s degree in Information Technology or a related discipline. Equivalent work experience will be considered