Senior Business Analyst

Job Description

We are seeking a Senior Business Analyst with strong experience in Distrubited Energy Services (DES), Customer Project Managment System (CPMS), PowerClerk, Project Center, Sales Force, Pega Cloud, enterprise requirements gathering, and high-quality technical documentation (including BRDs/FRDs). This role works closely with Product Owners (PO)/ business stakeholders and will collaborate with architects, developers, and QA teams to deliver scalable workflow and case-management solutions.

Responsibilities

• Lead requirements gathering, analysis, and documentation (BRD, FRD, user stories, acceptance criteria).
• Work with Product Owners, developers to translate business needs into Pega case types, workflows, rules, integrations, and UI requirements.
• Diagnose functionatlities within our system applications and help provide trouble shooting and resolution support.
• Create process flows, data maps, wireframes, and interface specifications using Visio, Lucidchart, Miro, or similar tools.
• Produce clear technical documentation including SDDs, SOPs, user guides, and traceability matrices.
• Support release nights and UAT planning, test case validation, defect triage, and go-live readiness.
• Perform data analysis (SQL, Excel Power Query/Pivot) to validate requirements, reporting needs, and system outputs.
• Collaborate in Agile (Scrum/Kanban) ceremonies using Jira or Azure DevOps.

Required Qualifications

• 3+ years experience implementing solutions to tackle various business challenges, with extensive expertise using Microsoft's Power Platform, including Power BI, Power Pages, and Copilot Studio
• Ability to react/produce in an Agile project atmosphere.
• a highly skilled Full Stack Developer
• Business Requirements Documentation (BRD)
• Data Mapping
• pega cloud
• Pega support
• Senior developer
• 3+ years of experience with API/REST web services and data sources
• Ability to create action filters, parameters, and calculations for preparing dashboards and worksheets in Tableau.
• API Automation
• Data Validation and Cleansing
• develop PowerBI dashboards
• Experienced Senior BA
• Developer expereinced with AI/AgenticAI/GenAI
• Expereince with all PEGA/ PEGA Cloud related development, platform, performance etc.

Technical Skills

• Agile Methodology
• Agile Scrum Development
• Amazon Elastic Compute Cloud (Amazon EC2)
• Analytical Thinking
• API Testing
• Apple Mac OS
• Application Testing
• Atlassian JIRA
• Automated Regression Testing
• Automated Testing
• Azure Devops
• Back-End Development
• Banking Systems
• Behavior-Driven Development (BDD)
• Bugzilla
• Business
• Business Analysis
• Business Applications Development
• CI/CD
• CI Pipeline
• Cloud Applications
• Cloud Testing
• Continuous Testing
• C (Programming Language)
• C++ Programming Language
• Databasing
• Defect Reporting
• Defects Analysis
• Defects Management
• Defect Testing
• Documentations
• End-to-End Testing
• Geographic Information Systems (GIS)
• Graphical User Interface (GUI)
• Client ALM
• Java
• Linux
• Linux Command
• Log Files
• Management Tools
• Manual Testing
• Materials Requirements Planning (MRP)
• Micro Focus Quality Center
• Mobile Application Support
• MySQL
• Operating Systems (OS)
• Oracle
• People Management
• Postman (Software)
• Programming Languages
• Python (Programming Language)
• Quality Assurance Testing
• Regression Testing
• Relational Database Management System (RDBMS)
• Report Development
• Requirements Analysis
• Requirements Traceability Matrix (RTM)
• Results Analysis
• Salesforce Configuration
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Salesforce (Software)
• Scrum
• Scrum (Agile)
• Scrum Methodology
• Selenium
• Server Administration
• Software Application Testing
• Software Development
• Software Development Life Cycle (SDLC)
• Software Development Life Cycle (SDLC) Methodologies
• Software Quality Assurance (SQA) Testing
• Software Testing
• Software Testing Life Cycle (STLC)
• Software Testing Methodologies
• SQL Query Development
• Stock Markets
• Stocks
• Structured Query Language (SQL)
• Test Analysis
• Test Case Design
• Test Coverage
• Test Documentation
• Test Execution
• Test Management
• Test Management Tools
• Test Plan Design
• Test Planning
• Test Scenarios
• Test Scripts
• Test Summary Report
• Tool Knowledge
• Trade Execution
• Unix
• Use Cases
• User Acceptance Testing (UAT)
• Water Well Drilling
• Web Applications
• Web Application Support
• Web Testing