Business Analyst

The ideal candidate should have experience in requirements gathering, process analysis, user stories, acceptance criteria, process mapping and SDLC across Agile and Waterfall environments and strong hands-on experience with SQL, PL/SQL, Oracle databases, and web applications, including Oracle APEX and. These roles require close collaboration with business stakeholders, technical teams, and federal/state partners to ensure business processes, requirements, enhancements, and new initiatives are thoroughly analyzed and documented for successful IT implementation.

Ideal Candidate Profile: Seeking a Business Analyst to support enterprise-wide web application initiatives and Pharmacy Partner Hub programs.These roles require close collaboration with business stakeholders, technical teams, and federal/state partners to ensure business processes, requirements, enhancements, and new initiatives are thoroughly analyzed and documented for successful IT implementation.Business Analyst will participate in Agile ceremonies, testing efforts, cross-functional troubleshooting, and creation of customer-facing and technical documentation.The ideal candidate should have experience in requirements gathering, process analysis, user stories, acceptance criteria, process mapping and SDLC across Agile and Waterfall environments and strong hands-on experience with SQL, PL/SQL, Oracle databases, and web applications, including Oracle APEX and .NET.

Job Duties & Responsibilities
Gather and document business requirements for new initiatives, system enhancements, and application needs.
Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.
Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.
Conduct project meetings, demos, trainings, and prepare detailed meeting notes.
Present requirements to technical and business teams for validation and discussion.
Participate in functional and systems integration testing; develop test plans, scenarios, and results.
Support User Acceptance Testing (UAT) and customer validation.
Develop user guides, training materials, and provide implementation/maintenance support.
Collaborate with development, infrastructure, and support teams to resolve cross functional issues.
Utilize tools including MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.
Support project managers in RFP/SOW reviews and Agile tool management.

Required Skills & Experience
5+ years of business analysis experience, including requirements gathering and documentation.
Strong analytical, problem solving, organizational, and communication skills.
Experience with process mapping, feasibility studies, system documentation, and customer engagement.
Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).
Ability to manage multiple concurrent priorities independently.
Strong SQL, PL/SQL, Oracle databases experience (5 years).
Web application experience with Oracle APEX, Microsoft .NET.
Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.

Preferred Skills
Healthcare information systems experience.
Familiarity with Commonwealth of Virginia SEC 501.
Experience with RFP development, .NET applications, and system upgrades/interface design.
Candidate Profile

Ideal candidates are assertive, highly motivated, detail oriented, and able to take ownership of assigned projects while maintaining strong communication with diverse stakeholder groups.