Business Analyst / Quality Analyst Tester

Position: Business Analyst / Quality Analyst Tester
Hybrid-Raleigh, NC / Locals
12+ months renewable contract

About the role:
This hybrid role combines business analysis with software quality assurance testing responsibilities. This senior BA / Tester role will work with the business and other stakeholders to support the business process analysis. This role will work with multiple internal and external stakeholders to capture requirements, business process workflows and develop other BA artifacts using agency Business Analysis Team tools and templates. This role will also perform QA and Testing work and ensure our applications run smoothly.

RESONSIBILITIES
Business Analyst Duties:

• Develop a strong understanding of the functions, uses and requirements for the system
• Gather, analyze, and document business requirements from stakeholders.
• Identifying and documenting current and future state process workflows
• Developing documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, Wireframes
• Additional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams
• Preparing and maintaining project documentation and artifacts including analysis, reports and user documentation
• Help business develop use cases
• Translate business needs into functional specifications and user stories.
• Collaborate with development teams to ensure requirements are understood and implemented correctly
• Supporting required system go-live activities
• Documenting gap analysis

Software Testing Duties

• Execute manual and automated test cases to validate software functionality, performance, and security.
• Perform data migration testing to ensure accurate transfer of data between systems.
• Conduct back-end testing, including validation of APIs, server-side logic, and integration points.
• Write and execute database queries (SQL) to verify data integrity and consistency.
• Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO).
• Collaborate with developers and product teams to resolve bugs and improve application quality.
• Perform regression, integration, and user acceptance testing (UAT).
• Create and maintain test plans, test scripts, and testing documentation.
• Ensure compliance with QA standards and best practices.
• Strong English comprehension and communication skills (spoken and written) for clear documentation and effective user support.
• Ability to work autonomously and be a "self-starter"
• Experience working in a fast-paced Agile Testing environment

Proficiency in writing SQL queries and understanding relational databases
• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
• Public Health or other health systems experience is desired
• Must have familiarity with agile methodology, tools and frameworks, i.e. scrum, kanban

Required/Desired Experience:

• 7 years of Extensive knowledge of business system analysis techniques and testing methodologies Required
• 7 years of Demonstrated experience in gathering business requirements and development of business rules and process flow. Required
• 7 years of Proven experience with business process design, definition and/or re-design. Required
• 7 years of Experience with Business Analysis methodologies and problem solving Required
• 7 years of Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required
• Excellent communication skills (both verbal and written) Required
• 3 years of Proficiency in writing SQL queries and understanding relational databases Required
• Demonstrable analytical skills and an attention to detail. Required
• Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required
• Experience working for State government Highly desired
• 3 years of Healthcare related experience Highly desired
• 5 years of Knowledge Creating Context Diagram and Functional decomposition Required
• 3 years of Experience with DPH public health lab system and programs Highly desired
• 3 years of Familiarity with agile methodology, tools and frameworks, i.e. scrum, Kanban Highly desired
• 3 years of Experience with manual and automated testing, data migration testing, back-end testing, validation of APIs, server-side logic, integration points Required
• 3 years of Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO). Highly desired
• 3 years of Experience with automated testing tools like UFT, Tosca, NeoLoad, Selenium. Highly desired