Job Description:
Client is seeking a Business Analyst in Omaha to analyze insurance processes and translate business needs into clear requirements for technology solutions. The role partners with business users, Product Owners, developers, and QA teams to improve processes, support delivery, and validate results. Insurance industry experience is required.

Key Responsibilities

• Conduct stakeholder interviews and working sessions to gather, analyze, document, and validate business requirements.
• Document current and future workflows, business rules, and data flows; identify gaps and opportunities to improve efficiency and accuracy.
• Translate insurance business needs into functional specifications, user stories, and measurable acceptance criteria.
• Assess the impact of proposed changes on processes, systems, interfaces, and data; clarify dependencies and requirements with delivery teams.
• Maintain requirements documentation and traceability as scope and priorities evolve throughout the delivery lifecycle.
• Develop business test scenarios and support user acceptance testing, including defect clarification and validation against agreed requirements.
• Partner with business and technology teams on implementation readiness, process documentation, user training, and production issue analysis.

Required Qualifications

• Insurance industry experience with practical understanding of insurance operations and business terminology.
• Experience as a Business Analyst or Business Systems Analyst supporting business process or technology initiatives.
• Ability to explain insurance workflows such as underwriting, policy administration, billing, or claims and translate them into business requirements.
• Strong requirements elicitation, process mapping, documentation, and analytical problem-solving skills.
• Experience with software testing or user acceptance testing and clear communication with business and technical stakeholders.
• Ability to work accurately with business data, manage multiple priorities, and protect confidential information.

Preferred Qualifications

• Property and casualty insurance experience and exposure to insurance system implementations or process improvement.
• Experience working in Agile teams and using Jira, Azure DevOps, or similar requirements management tools.
• Proficiency with Excel and data analysis; familiarity with SQL or reporting tools.
• Bachelor's degree in business, information technology, or a related field, or equivalent practical experience.