About Client:The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.
Salary Range: $60K-$110K/Annum
Job Description:- We are seeking a detailoriented and highly organized Business Analyst with approximately 5 years of professional experience to support our product, development, and operations teams.
- This role will focus heavily on documentation, requirements gathering, process mapping, tracking deliverables, and serving as the primary liaison between business stakeholders and the development team.
- This is a key role will require close working with client stakeholders, and other team members by owning documentation, workflows, requirement organization, and cross-team coordination.
- Technical knowledge is helpful as this is primarily a functional/business-facing role.
Key Responsibilities:Requirements Gathering & Documentation:- Work closely with business stakeholders to elicit, clarify, and document business requirements.
- Develop clear and comprehensive user stories, acceptance criteria, and other project documentation.
- Translate business needs into structured documentation that can be easily understood by development teams.
- Maintain and update requirement artifacts throughout the project lifecycle.
Process Mapping & Workflow Design:- Create flowcharts, swimlane diagrams, and process maps using tools like Visio, Lucidchart,
- Analyze current-state processes and help design future-state workflows.
- Identify gaps, inefficiencies, and opportunities for process improvement.
Liaison Between Business & Technology:- Serve as the primary point of contact between business units and the development team.
- Ensure developers have clear, timely, and accurate information to begin and complete work.
- Participate in requirement reviews, grooming sessions, and sprint planning (if Agile).
- Provide clarifications to the dev team throughout development cycles.
Project Tracking & Coordination:- Assist with task tracking, follow-ups, documentation control, and milestone updates.
- Support project leads (including Mehwish and Christa) in tracking progress, risks, decisions, and dependencies.
- Ensure timely communication and updates across teams.
Quality Assurance Support (Nice to Have):- Assist with test case review, UAT coordination, and validating that delivered work meets documented requirements.
- Help organize and document testing outcomes, issues, and resolutions.
Required Skills & Qualifications:- 4 6 years of experience as a Business Analyst in IT or product environments.
- Strong proficiency in business documentation, including BRDs, user stories, acceptance criteria, and functional specs.
- Experience with process flows, workflow diagrams, and visual documentation.
- Excellent communication and coordination skills; able to interact with both business and technical teams.
- Strong organizational abilities with attention to detail.
- Ability to manage multiple tasks and priorities independently.
Preferred / Nice-to-Have Skills:- Experience working with Agile teams
- Some familiarity with technical concepts (APIs, integrations, data flows)
- Experience supporting project managers or assisting with project tracking.
- Ability to facilitate workshops, requirement sessions, or cross-functional meetings.
Personality & Working Style:- Proactive, structured, dependable.
- Strong follow-through and accountability.
- Comfortable taking administrative/documentation workload off senior team members.
- Able to work in a fast-paced environment and adapt to changing priorities.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
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