Business Analyst

Job Title: Business Analyst

Location: Mobile, Alabama (On-site)

Employment Type: Full-Time

Job Role responsibilities

In this role, you'll help analyze, configure, test, and improve a variety of business and financial applications that support the healthcare revenue cycle. You'll work across teams-including Revenue Cycle, Finance, IT, and clinical-to understand how these systems connect and support day‑to‑day operations. Your work will focus on helping translate business needs into clear system configurations and documentation that support accurate billing, compliance, and reliable system performance.

Essential Functions / Major Job Responsibilities

• Analyze and document business, operational, financial, and revenue cycle workflows to support day‑to‑day operations.
• Partner with business stakeholders to gather requirements and translate business needs into clear, actionable functional requirements and user stories.
• Support configuration, administration, and day‑to‑day operation of business applications.
• Assist with issue triage, troubleshooting, and root‑cause analysis across supported systems.
• Identify process gaps, data issues, and system inefficiencies and recommend improvement opportunities.
• Develop, run, and validate operational and financial reports using SQL and other reporting tools.
• Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis.
• Perform data validation, reconciliation, and routine operational and financial analysis to ensure accuracy and reliability.
• Collaborate with Finance, Revenue Cycle, HR, Operations, IT teams, and external vendors on system updates, upgrades, and go‑live activities.
• Maintain documentation related to processes, configurations, and system changes.
• Support compliance and audit requirements through accurate documentation and data validation.

Job Requirements

Education:

• Preferred: Bachelor's Degree; Business, Healthcare Administration, Finance, Health Informatics, or a related field

Work Experience:

• Preferred: 0-2 years of relevant work experience

Knowledge, Skills, and Abilities:

• Basic knowledge of Altera Solutions, and the healthcare industry
• Familiarity with Microsoft technologies and third‑party technical solutions (databases, SQL, networking, security, reporting, interfaces)
• Experience writing business requirements, user stories, and functional documentation
• Ability to run and understand scripts
• Software support experience with strong troubleshooting and analytical skills
• Understanding of the Software Development Life Cycle (SDLC) in a regulated healthcare environment
• Experience configuring and using applications or system components
• Foundational understanding of healthcare revenue cycle concepts (billing, claims, payments, denials)
• Ability to analyze billing data, reports, and error trends
• Strong attention to detail, analytical thinking, and communication skills

Working Arrangements:

• Standard work week, with the possibility of after-hours, on-call support, and holiday work as required.
• Primarily works in a standard office environment.
• On-call and after-hours work may be required during peak times, such as the end of the month, quarter, year or during applications upgrade.

Travel:

• Up to 10% travel may be required.

Salary range: $57,536-$62,536